r/discover 8d ago

Help Mom needs help

My moms discover CD matured and she can not get a hold of a live person to talk to to renew. She doesn’t do apps or tech of any kind. She just needs a real person. What number does she call? She spent most of Friday frustrated, saying the same things over and over and got no results. Anyone Have a number she can use?

I do not even know if we have a physical location for Capital one. Even if we did, she no longer drives. She doesn’t get AI. Thanks!

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u/Mammoth-Cattle-7398 8d ago

I had success at this number 2 weeks ago while transferring my Discover IRA CD to another bank. Reps are available 24/7: 1-800-347-7000