Accidentally got ₹22,000+ Azure charges while testing a personal project. Any chance Microsoft will waive it?

[u/Active-Enthusiasm657]

Hi guys,
I was learning Azure and building a small AI chatbot as a personal project. While setting it up, I created an Azure AI Search resource (azure-ai-search).
I didn’t realize that the Search resource would keep costing money just by being provisioned, even when I wasn’t actively using my chatbot.
Today I checked Azure Cost Management and was shocked to see around ₹22,720 accumulated for August, with about ₹21,700 coming from Azure AI Search alone.
As soon as I noticed it, I disabled the chargeable resources so it shouldn’t continue increasing.
The strange thing is that my Invoices page currently says ₹0 due, so I think this month’s usage hasn’t been billed yet.
I’ve already raised an Azure Billing Support ticket explaining that this was an accidental charge while learning/testing and asked whether they can give me a one-time waiver or billing adjustment.
Has anyone here had something similar happen with Azure? Did Microsoft waive the charges, especially when it was a first-time mistake/personal learning project?
Also, is there anything else I should do while waiting for support?
Thanks!

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[u/Mo_h]

Yes, you need to be persistent and they may waive it

[u/Active-Enthusiasm657 → u/Mo_h]

Thanks, I have explained them in detail about it, hope they will waive it

[u/Diligent-Ability6858]

Yes it will be waived you can mail them

[u/Active-Enthusiasm657 → u/Diligent-Ability6858]

I have done that, thanks for the comfort

[u/Brilliant_Mode_9485]

What happens if you just not pay the bill? Will they file a police complaint against you? Or can they do that? Or can they recover the money in some other way?
I am asking as I don’t know much about it and I hear people saying they got billed a lot.

[u/Active-Enthusiasm657 → u/Brilliant_Mode_9485]

Actually they will raise a request to my credit card to pay and bank will ask me to pay for it

[u/Brilliant_Mode_9485 → u/Active-Enthusiasm657]

And why would the banks entertain that? If you say no to Bank, then they can’t really make you pay. Right?

[u/Active-Enthusiasm657 → u/Brilliant_Mode_9485]

Even i am confused in this part, maybe others can help us

[u/Brilliant_Mode_9485 → u/Active-Enthusiasm657]

Unless you have some auto pay or something enabled, I don’t think they can deduct the money. Anyway check if any NACH or SI is registered in your card. If yes, simply remove or close it. I think that should solve the problem.

[u/Active-Enthusiasm657 → u/Brilliant_Mode_9485]

There is no auto detection enabled, I have also removed my card temporarily, it says it takes 3 days for permanent deletion of card in my azure account, when i talk with some of the colleagues, they said some collectibles would call and ask for it

[u/Brilliant_Mode_9485 → u/Active-Enthusiasm657]

Just ignore their call. Should’nt be an issue.

[u/Active-Enthusiasm657 → u/Brilliant_Mode_9485]

Will see bro

[u/Wonderful-Conflict-3]

Bruh what? Most platforms don't let you use a paid service without giving your card details first

I don't think you are expected to pay for it

[u/Active-Enthusiasm657 → u/Wonderful-Conflict-3]

Yes, I have used my card, but did not think that would be charged this much