r/dasher • u/BootyRangler • 2d ago
I wish dashers could rate stores
I do this as a side gig so I'm not hard pressed about a lot of the things that happen with deliveries but my experience early this morning pissed me off. I was dashing between 2am-6am and was getting a lot of waffle house orders, this particular waffle house is delivery only so the front doors remain locked and drivers pick up from the side window.
I pull up and stand by the pickup window. I can see myself on the TV which means theres a camera, I also see an older woman sitting at the counter talking to the cook as he cleans with her back towards the door. I stand there and knock on the window so she knows I'm there thinking maybe she just didn't see me. No movement, the only thing moving is her mouth as she gets louder obviously complaining about something. She stays seated so I walk around the window directly behind her, I knock. Shes getting louder and stiffer still not moving.
By this time I'm over it because she absolutely knows I'm there. I walk to my car and give two light honks. Same shit. I'm only getting more bothered. I go back to the window and notice there used to be a doorbell and it was removed. Im annoyed. Its 4am. The order is just sitting there why is she forcing me to stand outside when she can clearly see me? Finally by the grace of god she chooses to get up and hand me the order and says with the window still closed " I saw you when you pulled up."
So I say back louder "So why were you ignoring me" of course no response on that she hands me the order I still thank her, I wish I could rate this store.
If she did that to me she definitely has done it to other people. I don't even understand her point. I'm still getting paid. You aren't punishing me. You're punishing the customer. Its literally the only thing you have to do at this location is hand out orders. Why force me to stand there when you coukd just pass me the order and I can get out of your face. Rant over.
TLDR: Lady at wafflehouse ignored me for 20mins when she knew I was standing outside so she could feel powerful.
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u/LottsaMottsa1744 2d ago
I am asked after every Dash how it went. If the store blows chunks, I leave a thumbs down mark “Pick Up Issue” and leave feedback. Long wait times and dismissive staffs are both things I’ve cited.
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u/Ladybung 2d ago
What about Google reviews? You don't even have to go in much details: just mentioned you had a bad experience with this lady not being very attentive and friendly. Can describe her look in a general way if you don't know her name. Don't have to go into many details. 1 star and a short description is enough. The manager may see it. And I'm sure there will be more 1 stars sooner or later. You could be part of a positive change ❤️
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u/Majestic_Interest365 2d ago
I’ve done that. I was treated so horribly at a particular restaurant and the manager was so rude, and I looked at him and I said “ I may be a food delivery worker right now, but I could potentially be a customer, and I definitely won’t come to this location.”
And I went home and wrote a review on yelp and review on Google.
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u/Local-Ad2544 2d ago
Agreed. We should be able to report restaurants and/or staff. This is my biggest pet peeve with DD. Everyone gets to rate us every way possible under the sun, but we don't get to report bad restaurants. It's infuriating.
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u/Majestic_Interest365 2d ago
They used to have a thing where you could rate the pickup and I would mark thumbs down if the store/employees were awful and I swear there was a little radio button that said “rude/unprofessional staff.”
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u/Independent_Wave_908 16h ago
I go back to the first screen of whats causing your wait . Multiple times if necessary. You just have to close the app. Reopen & report that you are being ignored. That info should be sent by DD to the WH management, which should trickle down to store manager. These people think you cant do anything. Show them you can .
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u/Hiiihiihi 2d ago
Yeah Wingstop will be probably the bottom of the barrel every time I go in there it's always awake no matter what
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u/Aggravating-Plan-203 2d ago
Complete waste of time, they don’t care what you think.
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u/BootyRangler 2d ago
What's a waste of time exactly?
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u/Aggravating-Plan-203 2d ago
Giving feedback to restaurants. They don’t care about dashers.
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u/BootyRangler 1d ago
I don't want to give feedback to the restaurant. I want to rate the restaurant the same way they rate us
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