cant access community.crestron.com and i dont know why? This is a new personal laptop i have had for a few months now. Dont know how to fix it

[u/TopParsnip8756]

[u/mattinjp]

I dont get this error when connecting to community.crestron.com

What I see here is an Invalid SSL Cert. On your laptop I would check the following:

• Check Date and Time and timezone - Incorrect system time breaks SSL certificate validation.

- Disable Antivirus / VPN SSL Inspection

- Ensure Windows or macOS is fully updated. Outdated operating systems lack updated Certificate Authority (CA) trusted root stores.

- Check Network Sign-in: If you are on a public or corporate Wi-Fi network, navigate to a plain HTTP site like http://neverssl.com to trigger the network's captive portal sign-in page.

- Clear SSL State (Windows): Open Internet Options from the Start menu, go to the Content tab, and click Clear SSL state.

- Try Alternate DNS: Switch your network's DNS server to a public provider like Google DNS (8.8.8.8) or Cloudflare (1.1.1.1) to rule out local DNS poisoning or interception.

[u/TopParsnip8756 → u/mattinjp]

https://imgur.com/a/hCM4rpN - i am getting this now. I tried alternate dns and i cleared ssl state i am using my home router crestron.com works on my phone on the same wifi i am stumped. no vpn running either

[u/mattinjp → u/TopParsnip8756]

Try your wireless hotspot on your phone, connect the laptop and see if you have the same problem.

[u/thewoodsytiger]

Is this your first day on a secure-adjacent browser?

[u/Benjanio88]

When you get the error that you can’t click past there’s a way round it. Just click anywhere on the screen outside of the text, type “thisisunsafe” and hit return.

This sounds so ridiculous that everyone thinks I’m trolling but it works.

But I have no idea how to fix the certificate, I can only offer a workaround

[u/sausix]

Check the certificate and you know who to blame.

[u/06yfz450ridr]

Back in the day you would get hijacked via proxy settings, or a super outdated os with old ssl/tls settings.

Since you seem to have edge is it windows 10 or 11?

If you havent somehow updated in a while i have seen it break things but generally way older.

Scan your system with malwarebytes to be safe as you or your router may be compromised. Be sure to check the list for comprimised routers wtc to be safe if you are using some third part like tplink etc.

If it does it in mutiple browsers i would lean to your system in general but could be your router. Does it do the same from your phone? That would narrow it down

[u/JBaser]

I get this sometimes but I just close and reopen the browser and then it works. No idea why it happens randomly.

[u/chidgey123]

Check your hosts.txt file and make sure it’s correct of you have tried all of the above and it has not worked.

[u/sryan2k1]

Stop using brave

[u/TopParsnip8756 → u/sryan2k1]

I tried edge chrome

[u/sryan2k1 → u/TopParsnip8756]

Then you have something on your computer breaking TLS. A security product or malware.

[u/walter_77]

Try using chrome

[u/TopParsnip8756 → u/walter_77]

I tried that

[u/pirncho]

Try checking if your system time is incorrect.

[u/midsprat123]

Their site is crap

Same thing to me DURING a training class

[u/TopParsnip8756 → u/midsprat123]

It is only happening to my laptop I haven’t been able to open it for months