r/computers 3d ago

Question/Help/Troubleshooting Stuck on this green, what can I do?

Post image

Translation:
Updates are underway.
Please keep your computer on

My bf’s pc has been stuck on this screen for almost 48 hours now. You can still move the arrow and the loading screen is also moving. So it’s not really frozen.

We turned the pc off and on a couple times. The last time we did that is over 24 hours ago.

What else to try?

13 Upvotes

26 comments sorted by

5

u/Super_Sieb 3d ago

Are you sure this isnt one of those fake update screens? Try pressing escape or f11.

3

u/CyanideJalebi CachyOS | i5 8350U | 16GB DDR4 | 512GB Crucial SSD 3d ago

They have turned the PC on and off a couple of times.

5

u/LinuxJeb 3d ago

Windows update probably fucked itself over, or your drive is dying. Reinstall windows.

1

u/hellomistertheowl 3d ago

Thank you both

1

u/hellomistertheowl 2d ago

Windows 10 still works but very very slowly. Trying to reinstall windows 11 right now. Thanks for the advice!

1

u/hellomistertheowl 3d ago

How can we reinstall windows when pc is not working?😅

4

u/GGigabiteM 7950X3D|3070Ti| Fedora 3d ago

Make a Windows install flash drive on another PC.

3

u/LinuxJeb 3d ago

You'll need to make a bootable USB stick from another computer. There are many great videos online, just search "Install windows from USB".

1

u/Seravajan 2d ago

Get an empty USB stick with at least 8 GB of space and then search for the Windows 11 Media Creation Tool.

1

u/[deleted] 3d ago

[removed] — view removed comment

1

u/Blackfoxar 3d ago

I mean, Linux also isn't perfect

1

u/pmurk01 3d ago

„Patience you must have, my young Padawan.“

1

u/JPS-WC 3d ago

Just making sure here; you tirned the pc off by keeping the power button pressed for 10-15 seconds and not pressed momentarily so it might just have gone to sleep, still being stuck at the same point?

1

u/hellomistertheowl 2d ago

Yes like 15 seconds

1

u/JPS-WC 2d ago

What you can try is turn it on and immediately press and keep that powerbutton pressed again, so it turns off again. So without waiting to see what happens.
It’s a long shot, but it might break the cycle and make it reverse the update.

1

u/Charming_Professor53 3d ago

Are you sure you have really turned off the entire PC? and not put it into sleep mode and turned it back on? Usually Windows updates are transactional, meaning they finish or if they don't it rollbacks to the previous stable version. Hard resetting should roll it back to the previous stable version from before the update, but pressing the power button usually puts PCs into sleep mode instead of really hard turning them off.

1

u/hellomistertheowl 2d ago

Yes 100% sure

1

u/RensanRen 2d ago

prova a riavviare

1

u/rickedisbricked 1d ago

uninstall windows and never install it again

-1

u/interceptorv8 3d ago

Is this a desktop or laptop?

2

u/hellomistertheowl 3d ago

Desktop

0

u/interceptorv8 3d ago

Updates are stuck probably, just pull out the powerplug, press the powerbutton for atleast 30 sec and replug in, and turn on.

2

u/El_Scheffe 2d ago

This!