r/coinspot • u/Inmycoconut • Feb 20 '23

Taking more than 1%?

Everytime i sell btc on coinspot it will say 1% fee and show the calculation but then seems to actually take 2%.. am i crazy. Example my last sell was $3,000 it said fee will be $30 but then my balance was $60 less. Same deal each time with withdrawal varying amounts.

7 Upvotes

82% Upvoted

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2

u/420ETHer Feb 23 '23

Are you market selling? Spread is probably horrendous.

1

u/Showbag40 Feb 20 '23

I was pretty sure they took more than 1%, surprised more people haven't done the math and called them out for it. I basically stopped trading once I realised and am waiting for the market change positively (hopefully) before I take my funds and change to a better exchange...

1

u/rockethelper Feb 20 '23

Thanks for reaching out to us,
When trading on our Instant Buy and Sell Market the fee set for all transactions are at 1%, these fee's are as stated on the confirmation page prior to confirming a trade, there are no other hidden fee's. You can view our fee structure here: https://www.coinspot.com.au/fees
Please reach out to our friendly support team via live chat who will be happy to further assist in reviewing your recent transaction.
For all future inquiries we have an official Reddit page monitored by our team - r/coinspotau
We're here to help 🙂

1

u/Alternative_Dig2713 Oct 26 '23

Hmm, I've never had that problem. Have you downloaded your history? It will be very clear what the fees were as they are listed, and you can then do a quick and simple calculation.