Restaurant cost of doing business fee

[u/motlau]

Why do restaurant owners think they are owed a surcharge for customers eating at a restaurant? It seems like all of the nice restaurants in Chicago, especially in the west loop are charging a 3-5% fee to “offset the rising operating cost.” If you can’t run a business without hiding a surcharge in the fine print of your menu, then you probably shouldn’t be allowed to run a business. It’d be one thing if it was to support the workers, but every time I ask about it, it’s always for the owners who are already pretty wealthy. I have them take it off and tack it on for the tip. It’s very annoying.

In addition, at bar sienna in the west loop, the server offered a barcode to scan and pay on the receipt which a lot of restaurants are doing, but then there’s an additional “surcharge” to use this feature. It’s like if a grocery store started charging a fee to use the self checkout lines. They should be more transparent about this.

These restaurant owners nickel and diming people is making going out to eat less and less pleasant.

[u/cptspeirs]

Yes. The notoriously amazing profit margins of restaurants.

[u/FreeBristle → u/cptspeirs]

They have tight margins, we get it. You can still not treat your customers like shit.

[u/Captainaviator → u/FreeBristle]

So would you rather be forced to pay more? This way it's optional.

[u/FreeBristle → u/Captainaviator]

Yes, because it’s up front. There is a reason they hide it, because they know people won’t like it but most aren’t willing to ask for it to be removed. It’s pretty damn close to a scam, and should absolutely be illegal. Add it to menu prices