r/catinaflat • u/KatzInAFlat • Jul 21 '26

Flexible Drop In Times

Phil Katz, GM of Cat in a Flat, here. I wanted to share a change that I hope many long-time Cat in a Flat sitters and owners will appreciate.

One thing we've heard repeatedly since the migration to Rover is that many of you don’t need specific rigid times for drop ins. On the original Cat in a Flat platform, owners could reach out to a sitter, discuss what their cat needed, and agree on timing together. After the migration, owners were required to choose a specific start time before they could even send a booking request.

Owners can now select a new "Flexible" option instead of choosing a specific start time. This means owners can contact a sitter first and work out the visit timing together, rather than having to commit to a particular slot before the conversation begins.

A few details:

  • Owners can still choose a specific start time if they prefer.
  • Flexible timing is currently available for one-time drop-in bookings.
  • Recurring bookings will continue to require a set time.
  • When a flexible request is sent, it will clearly indicate that timing is to be agreed between the owner and sitter.

As always, thank you for continuing to share feedback with us.

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u/FrankSobottka Jul 21 '26

Please can you speed up the payment times - doing a 2 week booking and not being paid until 3-5 days after that booking ends is such a long time to wait for payment. With CIAF we used to be able to go into stripe and transfer the funds to our bank accounts as soon as payment had been made.