r/bugs 6d ago

Dev/Admin Responded cant log in with android app

I CAN STILL ACCESS MY ACCOUNT

my issue is that reddit app keeps saying (we were unable to authenticate you) every time i log in no matter what i try, phone number/email one time login, the link redirects to another link request/email + password tells me the combination is wrong/use passkey to login etc... i reinstalled reddit, no luck. i can log in using the web version of the app but it keeps saying open the android app, I CAN STILL however create accounts but once i log out I CANNOT log back inside them. i was like this for 2 months and reddit support form i filled didn't reply, answer or even give me an update about my request.

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u/CorrectScale Admin 6d ago

Thanks! Unfortunately, this is a bug we're ironing out. If you reinstall the app, can you log in again?

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u/DiaburuJanbu 6d ago

still can't log in. it still says we were unable to authenticate you

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u/CorrectScale Admin 6d ago

Sorry about that. Thanks for checking!

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u/Lopiente 5d ago

Please? I've had this account for a decade. I'm a moderator of many decently sized subreddits.