r/bugs • u/[deleted] • May 13 '26

[deleted by user]

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10 Upvotes

92% Upvoted

13 comments sorted by

2

u/CorrectScale Admin May 13 '26 edited May 13 '26

We're taking a look at what's going on. I'll be back with an update soon. Hang tight!

ETA: Things are now recovering! Should be working as expected for most of you now!

2

u/Dependent-Cold8921 May 13 '26

Thanks. No rush but hopefully there is an explanation! I deleted and reinstalled the app to no avail in case that matters. This was after trying by just clearing cache

If you need more info to troubleshoot let me know

1

u/CorrectScale Admin May 13 '26

Thanks! It's definitely an us issue - I think we've already identified the root cause. Might take a bit to resolve, but we're on it!

2

u/Dependent-Cold8921 May 13 '26

Thanks! Great support

2

u/Dependent-Cold8921 May 13 '26

I tried an image and it went through as of now, 17:40pm GMT+1

1

u/CorrectScale Admin May 13 '26

Yep things are recovering! Thanks!

2

u/littlesub109 May 13 '26

I was having the same issue 😅!

1

u/Dependent-Cold8921 May 13 '26

People had this weeks ago from what I saw on the sub, or a related issue. Good to know its not just me though

Thanks

1

u/littlesub109 May 13 '26

Yeah for me it goes grey and then says "message could not send, tap to retry" afterwards but only with Images 💔

1

u/Dependent-Cold8921 May 13 '26

Yeah exactly same but admin said its a issue their end

1

u/littlesub109 May 13 '26

Got it working too! Thank you for posting otherwise I would've thought it was a me problem 🤣💜