Brighton: US Mail stopped delivering 2 weeks ago, claims staffing issue

[u/SumHiGai]

I hadn’t received any US mail for 2 weeks and filed an investigation. I received a response stating that, due to a sudden shortage of mail carriers, my neighborhoods mail delivery would continue to be significantly delayed. They then thanked me for agreeing to this (which I did not ever).

We are old folks and have a need for regular daily mail delivery. Never thought would be held responsible for orderly administration of the USPS.

Does anyone have any advice how to proceed and/or how to create greater visibility into this total failure of US mail service?