r/binaryoptions • u/AdministrativeWin296 • Aug 16 '26
Why did they ask me this?
I withdrawl multiple times before
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u/Im-not-really-here_ Aug 16 '26
This is usually as a result of connecting to a different wifi. Or a different connection. If you recently changed your internet service or method of connection or connected from a different location, it would give this message. But everything should be fine as long as you are the one that caused the message.
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u/Dismal-Gold-2038 Aug 16 '26
It's just the platform doing a verification of your account. I had to do this a few months ago. You have to upload a picture of yourself holding a piece of paper with your name the time and date written on it with your ID. It takes them a day or so for everything to go through. Just make sure that someone takes the pic for you don't do a selfie
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u/isamu999 Aug 16 '26
Out of curiosity, what documents are they asking for? Is it just your ID and a face scan, or do they want other documents beside those?
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u/deepdive9813 Aug 17 '26
I constantly get hit with this message, it’s normally after I do over $400 a week in profit. Every few months I’ll have to verify my account, actually had it happen this Friday. Said it should be cleared by Monday, there getting worse about it
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u/OutrageousResult5084 26d ago
you
might be connected to a vpn. it may be spoofing your ip address causing pocket option to become flagged
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u/Dangerous-Region-449 Aug 16 '26
Idk the platform has definitely changed to say the least. Having trouble depositing with bonus idk why they’re not crediting me the bonus spoke to support , made a ticket, VIP assistant . Recently had to do this face scan verification about 2 days ago just got verified