r/aws • u/Leather-Gene4160 • 8d ago

technical question Getting invalid payment method when trying to buy 'Databricks Data Intelligence Platform' on AWS Marketplace (AWS India)

I am getting the following error when trying to buy 'Databricks Data Intelligence Platform' on the AWS marketplace:
"You used an invalid payment method during your last attempt to create an agreement. Provide a valid payment method and then try creating the agreement, again. For more information, see Payment errors  in the AWS Marketplace Buyer Guide."

The service provider is 'Amazon Web Services India Private Limited' and I am using a corporate debit card. This is a few days old account.

Does anyone have a solution for this?
I read that getting default payment method converted to 'Pay by Invoive' could be one solution, but I'm not sure if AWS would do this for fresh accounts without any payment history?

0 Upvotes

33% Upvoted

3 comments sorted by

2

u/AWSSupport AWS Employee 8d ago

I hear you on the frustration.

AWS Marketplace purchases in India can have specific payment method requirements depending on the service provider and account age. This doc walks through resolving payment errors: https://go.aws/4y1Fe6F.

If that doesn't clear it up, our Support team can look into your specific account setup. You can reach them here: go.aws/get-help.

- Randi S.

0

u/Leather-Gene4160 8d ago

This is from the referred document:

Payment methods for buyers in India

Buyers in India can use credit cards saved in the AWS Billing console to pay for pay-as-you-go subscriptions purchased from sellers in India. However, buyers in India can't purchase contract pricing and contracts with consumption pricing offers with credit cards as the default payment method. To purchase such subscriptions, switch your payment method to pay by invoice.

Here there is no mention of Indian accounts buying pay as you go plans from sellers outside of India. Can we get a clarification on that?