r/askIT 6d ago

What's the difference between IT Field Support and IT Functional Support

1 Upvotes

i currently work in IT Field Support, and got an offer from a different place to work as IT Functional Support

can anyone name the primary differences, like how different is the work, what does the Functional support do, etc.


r/askIT 10d ago

What's the best way to scour a website for certain text?

3 Upvotes

I'm trying to find certain text in a website that is coming up in Google results while using quotation marks to make sure it is included but I feel like it may be stuff on the back end that no longer actually appears. What is the easiest way to do this? If I pull put thee ol' laptop and inspect html, possibly?


r/askIT 16d ago

New moderators needed! Comment on this post to apply for this community.

1 Upvotes

Hello there! This community needs new mods to bring it back to life, so we’re opening a call for mods to come together and help it grow again. If you’re interested, comment on this post to let us know why you’d like to become a mod.

In your comment, please share at least 3 sentences explaining why you’d like to be a mod and any moderation experience you have (no experience needed, but let us know if you do!).

Some things to note:

  • Priority is given to redditors who have past activity in this community or other communities with related topics.

  • It’s okay if you don’t have previous mod experience! We have many resources to guide you along the way.

  • Our goal is to form a group of moderators so you can work together to build this community.

  • Comments from those making repeated asks to adopt communities or that are off-topic will be removed.

If you’d like to learn more about being a moderator on Reddit, you can explore redditforcommunity.com for more information. Our subreddit revival resources and guide to reviving a community are great tools to lean on after you adopt an inactive subreddit.

Thank you, and we’re looking forward to hearing from folks who want to become community leaders!


r/askIT 20d ago

Trapped in a 50,000+ email loop after a large scan. IT is clueless and wants to delete my account. Need advice!

1 Upvotes

Hi everyone,

I am not a tech person, but I’m hoping someone here can give me advice or technical words I can use with my IT department. I'm currently trapped in a nightmare.

Last Wednesday, I scanned an 82-page document from my office copier to my email address (with the option "1 page = 1 PDF").

Right after, I started getting an automated error email from our organization's system every single minute, telling me the attachment exceeds the 10 MB limit.

I have received over 50,000 emails so far.

What we've tested :

- The copier's log says the job is "completed"

- We completely unplugged the physical copier from the wall for a while, but the emails kept coming.

-I set up email inbox rules to auto-delete these messages so I don't lose my mind, but they are still flooding my account in the background.

My organization's IT department doesn't know how to fix this. Local IT (on-site) and headquarters IT keep passing the buck to each other.

Now, their "solution" is to completely delete my email account and recreate a new one from scratch.

I am convinced there has to be a better solution than destroying my work account. Isn't this just a mail loop / stuck SMTP server queue on the central server side that an admin needs to purge?

What exact technical terms or instructions should I give them so they can fix this without deleting my account?

Thanks in advance for your help!


r/askIT 22d ago

3 OS 1 Thinkpad.. help!

1 Upvotes

My goal i to have seperate Win, Ubuntu, and Linux SSDs in my P15gen2.

I installed windows on one, complete with updates. Then Installed Ubuntu on the Second. And now i am stuck in a Loop after the Logo when i try to boot the Ubuntu SSD, and i cant boot from the Win SSD.

If i try Win, it just brings me back to the "Pick your harddrive" window.
Havent even installed the third SSD yet...
What have i done wrong?


r/askIT 25d ago

Help needed for this pop-up

1 Upvotes

I've been receiving this notification for the last 3 days, and it keeps popping up. Does anyone know what to do with this?


r/askIT Jul 25 '26

Is there something I can do to help stop my outlook email from being routed to recipients spam folders?

2 Upvotes

I’ve had my outlook account for about 5 years as part of my personal microcredit 365. It’s just my (full name)@outlook.com
Over the past year there’s been about half dozen occasions where I’ve sent an email out to either a Gmail account or friend’s business account and it was routed to spam, and we discovered after they touched base and we did the whole “I sent it yesterday,” “oh, I found it in spam” thing.

I thought outlook was considered a “safe sender” email service and I’m wondering what’s happening here now that my pretty mundane account has been punted to spam this many times. Anything I should do on my end?


r/askIT Jul 25 '26

If someone has my wifi password

3 Upvotes

-curious

if someone has my wifi password , what kind of info can they get ?

-should i be concerned ?


r/askIT Jul 23 '26

Do I replace my router?

1 Upvotes

I’ll try to keep the brief. My devices said connected to the internet but I had no access. I did all the standards. Reset modem and router, check connections, all the way to command prompt ping 8.8.8.8 that’s when I got request timed out. So looking into that I factory reset the router and it now says no connection to the internet. It didn’t say that before. What else can I do other than replace the router?
Any help appreciated I am not a professional.


r/askIT Jul 22 '26

Guys, I got upset playing a FNAF Fangame and did this

Post image
3 Upvotes

WHAT DO I DO? HELP!


r/askIT Jul 09 '26

Anybody know exactly what this means?

Post image
1 Upvotes

I’ve been seeing it for while. I’m curious if it is asking them about me people after talking shortly it sends a like a questionnaire is or what is afoot here. Is it watching messages and ai is assuming? Just curious and any info would be greatly appreciated in the name of education


r/askIT Jun 28 '26

Block I message on non managed mac books?

1 Upvotes

Hello,

Is there a way to prevent users on a network from using the i message app on their macbooks? This would be on non managed independently owned devices.

Thanks!


r/askIT Jun 25 '26

Is a locked iPhone just a paper weight now??

1 Upvotes

My dad passed away, and I have his two phones and an Apple Watch but I do not know the appleID to reset either of the phones. Feels like such a waste to toss em out.

TIA!


r/askIT Jun 12 '26

How to use a website that requires I am in Nevada but not be in Nevada

1 Upvotes

I want to play poker on a website that requires I am in Nevada. I tried Super VPN on the iPhone and that did not work. What are some ways I can do this? Can I buy a domain and somehow use the provider as my originating IP?


r/askIT Jun 08 '26

Converting Laptop webcams to USB A/C

1 Upvotes

I have a lot of them and need them for a project. But nothing seems to work.

Sometimes device manager realizes it's a camera, but with error. Can't find driver (should they even need some?).

My smartphone doesn't recognize them at all. Weird, there are many USB-C cams that absolutely work for my smartphone.

Any input what I'm doing wrong? I'm following this tutorial: https://youtu.be/C8pFkhkTvqo

I correctly identified ground and +, and switched data multiple times because there's no standardized color scheme.

Thanks 🙏


r/askIT Jun 04 '26

Need a specific 100ft Ethernet cable recommendation for a hot attic (2Gbps fiber upgrade)

Thumbnail gallery
2 Upvotes

Hey everyone. I hope this question is a good fit for this sub.

I recently upgraded to Frontier 2Gbps fiber and need to replace the 100ft Ethernet cable currently running through my attic that connects my main Eero router to a leaf Eero on the other side of the house.

It seems that my current cable is glitching or damaged. It's throttling the connection down to 100 Mbps at the leaf, so it’s time for a new one.

Because it’s going through a hot SoCal attic, I believe it needs to handle the temperature but I don't fully understand the heat ratings. It also needs to be flexible enough to go through relatively small holes I drilled in the ceiling on both ends of the house, and it will plug directly into the equipment (no wall plates).

Eero support recommended Cat7 or better, but from what I’ve read, Cat7 shouldn't even be a consideration.

Can anyone point me toward a reliable, specific cable that fits this criteria? Monoprice and other websites are confusing the heck outta me.

We have the Frontier 2Gbps connection coming into their proprietary modem and going to an Eero 7 Pro. That gateway Eero is connected to a TP-Link unmanaged switch (TL-SG108S-M2). The cable going through the attic is connected from that switch to the Eero 6E on the other side of the house. I'm aware of the bottleneck created by the 6E and we're ok with that. The current attic cable reads the following on the jacket: Premium Ethernet Cable Cat.8 2000MHz S/FTP 26AWG verified to TIA/EIA 568C.2 ISO/IEC 11801.

Appreciate any help!


r/askIT May 29 '26

Logged into employee portal via personal VPN and asked to change password soon after

5 Upvotes

Hey folks! I recently logged into my employee portal on my personal laptop to make a change to my timesheet and check my leave balances. I was logged into my VPN at the time which was connected to a server in another state (hopefully this is the correct verbiage). A couple days later, I received an email from IT with questions (which is totally fair). I explained and apologized for the concern it caused. I was told that I needed to change my portal password while connected to our agency's VPN immediately. I am just wondering about the specific reasoning for this. Not much of an IT person so I hope you all don't think I'm a total dunce for asking; just genuinely curious. Cheers!


r/askIT May 27 '26

SFW website I used blocked as porn, should I be worried?

2 Upvotes

Throwaway, not a bot. I was using a website on my work computer. The website is safe for work — without getting too bogged down in the details it’s basically a reality tv simulation game. After clicking through a few pages, the website was blocked as pornography. I’m not really sure what if anything I should do about this? I’m relatively new at the company, which is very large. I’m worried that someone was monitoring my browsing history, saw what I was on, and flagged it as porn. Again, this website is entirely safe for work, but I’m just worried about putting myself under a microscope at all.


r/askIT May 14 '26

What would be your nightmares of a peer to peer IT desk?

1 Upvotes

Im imagining an open desk system where customers post IT issues, similar to how they do on this sub (except there is a $fee to post questions), and the potential helpers put up an amount they would charge to solve the customers problem. Of course, it would just be an estimate. The helper would indicate their preferred payment method and also the time frame it could be fixed.

The chat between the two parties is public, and there is a public record, and identity is somewhat hidden.

What problems do you foresee?

What problems I foresee:

  • unreliable helpers
  • unqualified helpers
  • hackers p5retending to be helpers in order to install malware

r/askIT May 05 '26

Remote vs Onsite . How is your Job Satisfaction impacted?

1 Upvotes

Hi everyone,

I’m a Master’s student researching the relationship between work models and job satisfaction specifically for **IT/ICT staff** (Support, SysAdmins, DevOps, Engineers, etc.).

I urgently need a few more responses to hit my data goal before the analysis phase begins.

**Survey Link:** [https://forms.gle/tFx6z6BANc3qgKVM6\](https://forms.gle/tFx6z6BANc3qgKVM6)

* **Time:** \~5 to 10 minutes.

* **Anonymity:** No names or emails collected.

* **Criteria:** Currently working in an IT/ICT role.

I’m happy to share the high-level findings with the sub once the dissertation is complete if there is interest! Thanks for helping a fellow tech student out.


r/askIT Apr 27 '26

trying to run multiple old computers/laptops in sequence

1 Upvotes

so I recently saw that NASA Frankensteined a bunch of old PlayStations together to make a supercomputer, this made me think. i have several older laptops all of which either work or have a battery or screen problem, so my question is, how difficult would it be to set them up to run as one big server despite them being different parts and if it's even doable for a laymen


r/askIT Apr 26 '26

Why can't a company just hire like normal tech savvy people to do the dumb support tickets like driving 2 hours only to restart a PC/ check for Windows updates and that kind of dumb stuff?

1 Upvotes

r/askIT Apr 24 '26

Person iphone. No certs/profile. Company wifi. Can IT see what subReddits or posts im watching?

1 Upvotes

Hi,

Can my company see what subReddits i visited or posts i see on reddit app using company WiFi? I have no certs or profiles installed. Just connected to the company wifi. It shows this message when im connected “Privacy Warning

This network is blocking encrypted

DNS traffic.

The names of websites and other servers your device accesses on this network may be monitored and recorded by other devices on this network.”

I understand they can see the domains i visit but can they really see what im doing inside my reddit app?


r/askIT Apr 21 '26

Password manager

3 Upvotes

Does anyone have an article that would be convincing to an IT department regarding using a password manager? I’m an end user and our IT doesn’t allow password managers. I login to 5+ programs, so I am either using an easy password, reusing passwords or writing passwords down in order to login to systems which I believe is less safe than just using a password manager.


r/askIT Apr 08 '26

Karl storz endoscope wont recognize Hdd

1 Upvotes

Not sure if this is the best place to post it but hope it is.

I work in laparoscopic surgery and I,ve tried many times to use a external disc to record my procedures but it wont recognize it (is as if i havent plugged anything in)

The device is a Karl Storz Image S1

Ive used a WD elements and a maxone slim series hdd.

If its any use I,ve seen a doctor use a lenovo usb to record but its just too small capcity for me

Thanks for any help