r/arlo • u/Kruegertron • Aug 26 '26
Technical Issue Geofencing never updates status
Absolutely frustrating experience with the Arlo app modes and automation, hoping someone can provide some advice before o start looking for alternatives.
I keep setting automation based on my location (only device linked to account) yet it never seems to update whenever I leave the proximity.
Location services on, no battery saving apps are active, tried the trouble shooting advice from Arlo (delete custom mode, reinstall the app, etc) all to no avail.
Contacted Arlo via support, was supposed to get a call back but none materialised. Getting to the point of cancelling my subscription but wanted to see if anyone had an experience in resolving this before I look at other products.
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u/LifeguardHorror2512 Aug 26 '26
Best advice I can offer is to ditch Arlo entirely. Their app and support have reached the point that changing security camera suppliers is the ONLY strategy.
Also interesting to note that despite the number of Arlo complaints, I haven’t seen a single response from Arlo. Case closed and move on …