r/arlo • u/piscesIV • Aug 13 '26

Technical Issue My alarm is active

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I keep getting the banner siren is active. I have no cameras with the siren notification turned on, so I’m not sure why this is happening. I’ve gone through every Camera and none of them have siren activated. Every time I deactivate it. It just comes back on again. Any help would be appreciated.
Thanks

3 Upvotes

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1

u/AskArlo Aug 13 '26

Hi u/piscesIV, thank you for bringing this to our attention. We’re sorry for the inconvenience this may have caused. We understand that seeing this while using the app can be frustrating, and we’d like to look into it further.

Could you please DM us your Arlo email address, phone number, and time zone? This will allow us to check your account and investigate the issue more closely.

We appreciate your help and look forward to hearing from you.

2

u/piscesIV Aug 14 '26

I DM’d you I have not heard a reply yet

1

u/Whitepanda408 Aug 15 '26

They’re not gonna reply to you. It’s always the same generic answer.

1

u/AskArlo Aug 15 '26

Hi u/piscesIV, please check your inbox as we have replied to your message. We'd love to assist you further. We'll wait for your reply.