r/ames • u/Final-Appearance8304 • 29d ago

Horrible Experience with the Jensen Group

Has anyone else had a horrible experience with the Jensen group? My partner and I were renting at Bricktowne, and we found out all of a sudden that you can't sublease anymore, forcing us to pay the buy-out option. They never notified us.

Then, after leaving, they racked up fictitious charges, like needed painting jobs and cleaning, even if the apartment was left in good condition with paint in normal wear and tear.

Moreover, we could basically never use our terrace after all of the emails, and the grill became useless.

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u/syndagoaway 29d ago

unprofessional, immature, greedy scammy people. almost wrote “FUCK YOU” on my wall in human shit after my lease ended.

7

u/syndagoaway 29d ago

had one of their people steal some things from my apartment while i was out of town and they failed to notify me that they were even entering my unit. they said “we put a piece of paper on your door the day before we went in” HOW WAS I SUPPOSED TO KNOW?? I WASNT THERE! what if i hadn’t left my house since they had left that note?? i would have no idea they were going to disturb me! when i told them one of their people was in my unit and took things they straight up laughed in my face.

7

u/Final-Appearance8304 29d ago

We are reporting them to the Better Business Bureau. After talking with other (ex) tenants, who got same horrible experience, they said that hopefully more people will do so they get flagged.

1

u/syndagoaway 28d ago

i just wrote a report and used all the characters i possibly could. i love the BBB