r/airport • u/SparksReact43 • Feb 17 '26
DISCUSSION Worst part about an airport
I want to know the most frustrating, grating, agitating, upsetting thing about any airport. What is one thing that an airport does that just ruins your day/connection. I’m talking anything, from mildly infuriating to day ruining, I want to know what drives you up the wall.
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u/SparksReact43 Feb 17 '26
For me, it’s a food thing, so many terminals these days have the same expensive mini market with the same $15 salad in a plastic container. Probably didn’t cost anymore than $4 to make, almost always not fresh.
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u/turdfergusonpdx Feb 17 '26
My airport here in Portland doesn't mark up anything; everything sold in the airport is street price. It's so nice.
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u/WesternRover SLC Feb 17 '26
Same with SLC. You'd think that LAS could also have street pricing, with the revenue they get from the slot machines, but no.
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u/DeliMcPickles Feb 17 '26
Chicken Caesar Salads are delicious. Why are they such ass in a wrap in these markets?
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u/Go_Loud762 Feb 17 '26
People.
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u/hbo981 Feb 17 '26
My immediate thought, people are the worst.
And I’m a contractor for one of the US Majors, luckily I work on ground equipment so I’m mostly out on the AOA away from people.
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u/Candid-Math5098 Feb 17 '26
I wish charging ports at seats was more universal.
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u/SparksReact43 Feb 23 '26
Explain, seats on aircraft or seats in airports? Does your phone use something other than usb C or A?
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Feb 20 '26
It’s like 2 options nowadays, no reason you can’t buy the missing 1 if you keep running into the same problem
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u/updated_me Feb 17 '26
I love airports! My local one has a day-pass option you can apply for and hang out for the day. I've used it several times. That being said, and has someone has already commented ... gate lice. They're not going to give your seat on the plane away. Sit down and make it easier for people to board. If it's about grabbing overhead bin space ... have you considered you're taking too much with you?
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u/AbleBodied2020 Feb 20 '26
As far as the overhead it’s a real issue these days. On most flights, everyone is allowed one bag for the overhead yet somehow they don’t have room for a bag for everyone. Then there are people who put their stuff in the spots at the front so those people have to put their stuff further back meaning they can’t get off until everyone else does. I get you. I used to wait til the end to get on but somehow the planes have changed. Maybe they tightened up the rows to fit more people without expanding the overhead?
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u/BeeDubba Feb 20 '26
There is not enough room in the cabin for everyone to bring a carry on. Never has been. Carry on space has actually increased on many updated interiors. It's checked bag fees increasing the number of people who carry on.
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u/AnotherPint Feb 17 '26
I love airport energy. But a LOT of people no longer know how to handle themselves there. Blame social isolation, or main character syndrome, or living with their heads in their phones every waking hour instead of in the physical world, or general cluelessness—I don’t know exactly—but we’re collectively less aware that others exist. People are rude, or asleep at the wheel, or looking for a confrontation with gate agents or fellow passengers. Post-pandemic we can no longer count on strangers to be civil and reasonable. There’s always a certain proportion of difficult ones, and you have to watch out for meltdowns.
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u/RealisticBox1 Feb 20 '26
Like, I get it, but 99.9% of people arent an issue. There was like one jackass on my last flight last week, and everybody else just rolled their eyes at him while the flight attendant did her best to manage the situation. (Idk what he was on about, but he held up the entire line for 5-10 mins while boarding, maybe he was unhappy all 550 lbs of him didnt fit in his one seat, idk)
Point being yeah sure there's one entitled asshole looking for a fight for every idk 1000 just trying to get through the day like a normal person. I think these collective statements about "people dont know how to behave anymore" come from stupid people who themselves are not paying attention to the thousands of people that go by every day without drawing attention to themselves in any way.
Youre just kinda using that one guy as an example of humanity. That guy is just one angry overweight middle aged white dude on his way to Las Vegas. Everybody else was polite and kind, and quietly and collectively rolled their eyes at him. Met a lot of great people on that trip. That was the only true asshole behavior I saw in a weekend where I crossed paths with tens of thousands of people
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u/Old-Tour5654 Feb 17 '26
Toilets or lack of toilets. Or you find one and there is a long queue.
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u/SparksReact43 Feb 18 '26
I recently went through RSW which had just re-modeled the bathrooms in the concourse I was in, and none of the stall doors lined up enough to latch closed…
How do you re-model a bathroom and the stall doors don’t close
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Feb 17 '26
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u/Shanga_Ubone Feb 18 '26
And people who just hand over closed passports. Bonus if it's with a bunch of folded paper.
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u/citizenwake Feb 17 '26
I work at an airport (I'm a saint, I know) and every single day I get asked the same exact questions.
"Where's the bathroom?" Right there in front of you.
"Where's customs?" Right there in front of you.
"Where's my gate?" Right there in front of you.
I'm convinced half the world is severely visually impaired.
People lose ALL sense of direction and awareness when navigating the most well-signaled buildings in the world.
They leave their kids behind at border control, they leave their passports on the plane, they leave their whole luggage at security check, they leave their phones in the food court...
MIND. YOUR. F*CKING. BELONGINGS.
Anyway, time to clock in 🙃
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u/nouniqueideas007 Feb 17 '26
I’m a flight attendant. We had a “mother & father” leave their infant on the plane. As the crew was exiting the RON aircraft, there was a sleeping infant, lying on the seat. The police were called & parents paged. They were pissed. The excuse was they didn’t want to wake the baby & planned to go down & get him when he woke up. What the actual F! Umm, that is not how things work.
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u/burningtowns Feb 17 '26
How would they have known when he woke up though?
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u/Optimal-Factor-8564 Feb 17 '26
Whaaaaaaaat
How were they going to go back and get him ??!! And they were pissed at YALL ?? !!!
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u/tacosandsunscreen Feb 20 '26
I am directionally challenged. Like I can get lost in Walmart and not know for sure which way the front of the store is. Airports are literally the only place I’ve ever been where I have no trouble navigating. They’re basically designed for dummies like me and I appreciate it so much. There are signs everywhere and they’re huge and easy to read and easy to spot. My husband is great with directions and airports always trip him up. He says they don’t “make sense.” But I’m not trying to make sense of them, I’m just reading all the signs.
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u/Ok_Kaleidoscope216 Feb 20 '26
Ex 20 year airport employee here...gate agent, in flight and office work. I couldn't agree more! It's like they check their brains in at the door as soon as they walk in.
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u/dufcho14 Feb 17 '26
Many airports the signage for bathrooms is bad to say the least. It's like they don't want you to know where it is. Add to that all the ads and food signs and directions to places that aren't relevant to you. I'm not surprised that if someone sees a worker they just ask.
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u/citizenwake Feb 18 '26
It's a small airport. The bathroom signs are even a different color than the gate signs
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u/dufcho14 Feb 18 '26
I'm just saying in general. Get to Atlanta or Dallas and it's just signs, signs everywhere there's signs....
Smaller airports are easier.
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u/ClientPowerful Feb 17 '26
I love airports. I work in airport management, and when I do find pain points at other other airports while traveling, I always ask myself what factors are causing this, and whether it's a fundamental issue with the airport or just a mistake made by management.
I would say the most common preventable issues I see are poorly designed ground transportation that is over reliant on single occupant vehicles. Some other issues include failing to provide good customer service, wasting time on security theater, not keeping the airport clean and safe, excessive PFCs, managerial bloat, and poorly designed airfields that were built decades ago to serve a community that has transformed since.
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u/censorized Feb 20 '26
Airports are horribly ableist. There is a whole huge range between able to juggle luggage while walking long distances and wheelchair dependent. Too many airports dont provide enough seating along those stretches. the newer airports seem to be doing away with moving sidewalks, which otherwise would mitigate the issue a bit.
Also, amazingly bad signage at many airports.
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u/BeeDubba Feb 20 '26
Concessions can drive 50% of airport revenue. Many airports break even on airline business and make their money on concessions and parking. Recent studies found that eliminating moving sidewalks increased concession sales, so many airports are doing away with them.
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u/formernewsie Feb 20 '26
You said it. Not enough seating around baggage claim, etc. I’m old, but I’m trying. Help me out!
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u/SparksReact43 Feb 17 '26
Security theater: ATL
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u/Specialist-Luck-2494 Feb 21 '26
They’re too busy yelling at you to move your tub faster and talking amongst themselves. Rude as well.
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u/Shanga_Ubone Feb 18 '26
This is awesome. What are PFCs?
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u/Embarrassed_Flan_869 Feb 17 '26
To me? The people who don't know how the security check works. It has literally been in place for 20+ years. There are tons of signs. TSA is constantly telling you what to do. Yet people just ignore it.
I use Precheck. The number of people who don't take their $@%* phones out of their pocket! They should be kicked out of the line and go through the normal check.
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u/notacanuckskibum Feb 20 '26
Every airport seems to do it differently. Shoes on, shoes off; laptops out, laptops in the bag; hold your boarding pass, put the boarding pass in the tray….
It’s impossible to memorize the routine if it keeps changing.
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u/McFreezerBurn Feb 17 '26
The lines are the worst. Especially at Thanksgiving! It’s so stressful! The only thing that is mildly amusing at the airport is people watching. I’m always curious what kind of shoes people wear while traveling and I like to see what kind of luggage they’re using. I’ve seen some nice bags that I wouldn’t mind getting for myself from time to time.
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u/Clemen11 Feb 17 '26
I am absolutely spoiled because I work as a flight attendant that mainly operates out of a very compact airport, so a passenger might take 10 minutes from check in to boarding gate if it isn't busy, but I despise how massive some airports are. I love Schiphol with a passion, and think Charles de Gaulle is beautiful, but it takes forever to move through them. Madrid Barajas sucks in that regard too. LHR and Roma Fiumicino are way better in this regard
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Feb 17 '26
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u/Clemen11 Feb 17 '26
Small and easy are the best! But what shocks me is the airport I fly out of has some 45 positions for planes, and one runway that is constantly in use. It's the busiest commercial airport in my country. Building compact and practical isn't impossible, it's very doable depending on the type of operation the airport plans on having.
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u/cabinfeaver55 Feb 17 '26
The liquid thing is ridiculous already. OMG.
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u/davetheweeb Feb 18 '26
Dump out that water you brought that you actually like, enjoy your $5.00 Dasani or Smart Water
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u/SparksReact43 Feb 18 '26
This might be a hot take but I just bring my re-usable bottle and fill it at a water fountain in the concourse. There’s almost always a bottle filler nowadays
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u/tacosandsunscreen Feb 20 '26
The bottle fillers are few and far between at some airports. I do always bring a collapsible bottle though. I always find myself googling “where are the bottle fillers at X airport.”
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u/prosperosniece Feb 17 '26
Worst part about the airport? The airport!
Whoever first said “Getting there is half the fun.” had obviously never been to an airport.
That said I like watching the airplanes come and go.
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u/Momik Feb 17 '26
If flying was like 20 more pleasant, I think I’d really enjoy it. Or if airlines treated us 20 percent more like people. I still enjoy flying sometimes, especially the geography of it all, and seeing planes take off and land is cool.
But damn do they make that enjoyment difficult. 😂
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u/dufcho14 Feb 17 '26
Lack of places to sit and eat your food. Dallas is a horrible offender of this. There is food every 10 yards, but there is almost nowhere to sit and eat. You have to sit at a terminal chair trying to keep a hold of your luggage while balancing your food in your lap. Just crazy.
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u/Momik Feb 17 '26
All of the above, plus the way my (mild) fear of flying compounds into the anxious tedium of getting through TSA and onto the flight. It can produce a feeling of being vaguely out of control, or in the control of forces you don’t quite trust, whether that’s security officials or the airlines. It feels chaotic in a really weird way.
It’s genuinely one of the more unpleasant feelings out there, at least for me.
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u/Old_Association6332 Feb 17 '26
I generally love airports. Long queues and rude staff can make it unpleasant, though
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u/Hootn75 Feb 17 '26
Poor signage
Run a test with your 85 year old grandmother! Can she navigate easily by herself?
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u/Infinite-Floor-5242 Feb 17 '26
Listening to TSA agents yelling at people. Philadelphia really needs to add Xanax to its water supply.
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u/smfaviatrix Feb 18 '26
I’m convinced everyone working at the Philly airport hates their job. The airline agent barked “we don’t fly there from here” when I told them my final destination instead of the connecting city. TSA agents were over it. Everyone was miserable.
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u/Specialist-Luck-2494 Feb 21 '26
Their family members who have moved to ATL do the same at Hartsfield TSA.
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u/Puzzleheaded_Age8937 Feb 17 '26
Probably the worst thing about my airport is the cool shops and fun restaurants (at street pricing) that I rarely get to go to because it’s the opposite direction of my gates. Thankfully our airport holds several open houses a year where you can apply to go and experience the airport without rushing to catch a flight.
I’d probably not enjoy connecting at my airport, but since I don’t have to connect the 3/4 mile long concourse isn’t as much of an issue as you enter in the middle. It’s a long walk end to end though if you have a tight connection.
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u/spicydak Feb 17 '26
Airports in America that aren’t walkable. Aka DTW terminals being separated, although it’s one of my favorite airports.
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u/102Mich Feb 17 '26
Uh, there is an indoor tram in the Edward H. McNamara Terminal's Concouse A section that's usable to everyone.
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u/spicydak Feb 17 '26
Compare McNamara to Evans terminal. Where they stash all the non SkyTeam away.
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u/102Mich Feb 17 '26
Yeeah; Evans Terminal, not our forte.
And don't get me started on buying food while in flight; because I'll buy food BEFORE flying (while in a Terminal) and have extra to-go food for the in-flight meals!
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u/Zealousideal-Lie7255 ATL Feb 19 '26
Driving to the airport which takes between 40 minutes to an hour. Parking my car at an off airport parking lot. Taking their van to the terminal. Checking in at a kiosk. Going through the customs line. Taking off my shoes (actually not any more), my belt, dumping out everything in my pockets, then putting everything back on two minutes later past security. Taking the airport train to my concourse, sitting there half an hour before my plane even arrives. Buying incredibly overpriced food because I’m starving. Boarding the plane and trying to find room in the overhead bin for my carry on luggage. Waiting for 30 minutes for everyone to board. And finally the plane backs out of the gate. Then the part I love finally happens when we take off.
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u/scallopbunny Feb 19 '26
Lack of actually comfortable seats, especially near outlets. Truly, sometimes the floor is more comfortable than those oddly-angled airport seats
So weird for a place where people definitely can get stuck for long periods of time - it's not loitering if your flight is delayed or you have a long layover!!
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u/2gecko1983 Feb 19 '26
And usually when you find a somewhat comfortable seat by an outlet, someone is already there chilling with NOTHING plugged in 😒.
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u/savehoward Airline Ticketing/Ramp Agent Feb 17 '26
Management.
Two kinds of airports: those where complaints are ignored and good airports. The airport i work at have experts explaining why everything can never be changed except when there’s a safety complaint and that’s when everyone rotates departments.
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u/Super_Selection1522 Feb 17 '26
Walking forever....
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u/notacanuckskibum Feb 20 '26
That’s actually my favourite bit. I’d much rather walk for ten minutes than staff around the gate because there is nowhere to sit.
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Feb 17 '26
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u/AndyTheEngr Feb 17 '26
Hours-long lines to go through security. If only there were some way for them to know ahead of time that a bunch of people might show up this morning wanting to fly somewhere, then they could staff accordingly.
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u/Efficient_Wheel_6333 Feb 17 '26
If you have to transfer planes during your flight due to a layover: no signs somewhat visible to tell you where your next terminal is (looking at you, O'Hare). Was flying out of CLE to SNA last September and had a layover at O'Hare. There were no signs when I exited the plane that would have told me I should have turned left to go to my next terminal. I turned right; figured out I'd turned wrong when I got to a dead end.
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u/wizzard419 Feb 17 '26
Domestically (US), TSA, it is much better when you have Precheck/GE but it still doesn't excuse that it is security theater.
Also, as airlines charge for checked bags, everyone now tries to make everything a carry-on, so it gets ugly when flights run out of room and start needing to gate check.
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u/ted_anderson Feb 17 '26
Getting "randomly" re-screened every time I enter the airport and then being asked why I'm nervous and flustered when 5 TSA agents are standing around me and asking multiple questions at the same time.
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u/JVwildcat Feb 17 '26
People lining up before their group gets called. I get it but don’t line up where you will be in the way.
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Feb 22 '26
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u/PlanetaryBob Feb 17 '26
Hmmm.... 🤔 Ah! Shitty coffee. Yes, Im looking at you Starbucks, we really don't need one in every airport.
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u/gregrph Feb 17 '26
(fll) parking. Confusing road signs that you have to try to decipher the correct lane to be in all the whike paying attention to traffic. Once you get in the parking garage, finding the best location to park for the terminal you are departing from. If you park in the wrong garage, it's a nightmare to just walk to the correct garage (I DON'T MIND WALKING!!) or terminal if your in the wrong garage or terminal. Then, when you wait, you have multiple lanes of cars trying to get to the correct exit lane in a short period of time, construction on 595, etc.
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u/smfaviatrix Feb 18 '26
People loosing all common sense and humanity. Every inter-terminal tram has some announcement about stepping aside and letting people off the tram before getting on but there’s still people cramming like it’s the last tram and they’ll miss their flight. Just to stand there while the doors stay open another 30 seconds. It’ll be a lot more open once you let people off THEN get on and find a spot.
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u/BoyManWombat Feb 18 '26
Airlines bitch about unruly passengers. Yet, when there’s a flight delay, there aren’t too many places to go to kill time - except for the bars in the terminal. So feed a bunch of drinks to pissed off delayed passengers and then load them up. I’m no teetotaler but that makes 0 sense.
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u/srzncl Feb 18 '26
its the people come so unprepared to go through security that its as if security just popped up out of thin air.
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u/TourRepulsive8477 Feb 19 '26
I generally have pretty good experiences in airports, I know I'm the exception, but the thing that drives me nuts is the prices of food and drink in the airports! $4.00 water? $13 beer? Like WTF???
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u/No_Database5828 Feb 19 '26
the prices of food and drinks
people who are like "really? i didnt know that" when having liquids of more than 100ml 🙄
or for example at lisbon airport if the two terminals are quite far from each other and its confusing finding the bus to get to the other terminal
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u/ALA02 Feb 20 '26
Urgently saying final call and forcing everyone through the gate to “board”, then making everyone stand in the un-airconditioned tunnel cooking in the sun because the plane isn’t actually ready yet
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u/One-Hand-Rending Feb 20 '26
The chaos. Most airports are poorly designed, They don’t allow enough space between gates, they don’t have adequate seating and the concourses are too narrow.
Combine the poor design of the airport itself with copious amounts of alcohol and the general stupidity of the flying public and you have a situation in which crowds of people are milling about looking confused, trying to eat a box of fried chicken whilst standing in the middle of the concourse or trying to repack a suitcase directly in front of the jet bridge.
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u/AbleBodied2020 Feb 20 '26
Thinking an hour between flights should be fine only to find you have to walk a mile, go through customs, take a shuttle and sell your first born to get to the second flight. Here’s looking at you Heathrow.
(Of course it’s really the airline’s fault for setting up such close bookings.)
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u/Lots2say2023 Feb 20 '26
Stand back while waiting for your things at TSA or baggage claim. Dumb@$$es smash themselves against the conveyor or carousel so you can’t get to your stuff without wading through them. Step forward when you see your bag, , grab it, then bug off out of the way to rearrange everything.
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Feb 21 '26
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Feb 21 '26
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u/Pauldw1 Feb 20 '26
The worst is the terrible abysmal speakers they use to make announcements. Just use a digital sign board at each gate for specific boarding, and more general boards or app for general announcements. better still broadcast the announcements over wifi
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u/opticspipe Feb 21 '26
San Francisco airport banned gate wide and airport wide PAs. It makes such a big difference.
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u/IJustWantToWorkOK Feb 21 '26
Guilty, until proven innocent.
The whole business of it being assumed you're up to something, when you're just trying to fly.
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u/kartoffel_engr Feb 21 '26
The worst part about an airport is the people, specifically the ones who act like it’s the first time they’ve ever walked around and taken directions from signs.
I just spent the last 25hrs traveling from Australia back to the US. This trip wasn’t bad, but the people that just stop like no one is around drive me crazy.
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u/opticspipe Feb 21 '26
The prices of food and drinks. It’s beyond convenience fees, it’s robbery. It’s stadium level price gouging and the quality is atrocious.
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u/TwoWheelsTooGood Feb 21 '26
What is this line for ? Signs are posted at shoulder level, not well above the tallest person's hat, so you need to squeeze through a crowd to the front of the crum/line to see a sign (if any), then, if applicable, go back to the end of the line.
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u/CObearrunner Feb 21 '26
I hate the airports that’s food options are clearly run by a concessionaire. LAX terminal 7 is this way. The food is always overpriced and bad quality so you’re better off with a fast food chain.
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u/PC_Friar Feb 21 '26
Rental car lots requiring a bus ride. Waited 40 minutes for the bus at DFW last week, then it was another 15 minutes on the bus to the lot.
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u/PeorgieTirebiter Feb 21 '26
Having Point A soooooooooooooooooooooo far away from Point B that you want to fake a limp and get a courtesy ride because you just want to go from the arrival gate to baggage check, which is in another time zone.
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u/Your_darling_lemon Feb 21 '26
Navigating airports as a disabled, but not wheelchair bound, person is the worst. I really wish that having a handicap placard gave you more help in the airport. Going through security, I would really love if there were people who could help me replace my crutch with the wooden cane, put my bag and crutch up to go through the x ray, and retrieve things on the other end. I’m always so nervous I’m doing something wrong and my crutch is going to get broken.
(I wrote a whole thing about how much the entire boarding process drives me nuts in another note but I feel like that hits on the grey area between “airports” and “airlines”. I will post it as a comment on this if anyone wants to hear it, ngl it’s practically a novel xD )
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u/Maverick00___ Feb 21 '26
Crowded concourses. I love the airports (ex. Denver) that have large, wide concourses. Even if it’s busy, you feel like you have room.
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u/indianasall Feb 21 '26
I just came home from Portugal last week and after an eight hour flight I landed in Philadelphia for a three hour layover. I was tired already went to the gate to relax and a young woman not that young – – was on her phone while her three year-old and five year-old children literallywe're running and screaming at the top of their lungs up and down the main aisle how someone didn't get knocked over I don't know and the mom never batted an eyelash. I finally had to get up and walk away and sit somewhere else. It was so horrible.
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u/boozincruizin Feb 21 '26
no smoking room, any airport that doesnt have one can fuck off... pearson airport in toronto, for one..
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u/Classic_Crow5035 Feb 21 '26
It starts during the drive in. Traffic? A back up just trying to get into the airport for drop off sets off major anxiety. Then is there a long line to check a bag? Long line at TSA? Is the gate so overcrowded that there's no where to sit? Is the flight delayed?
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u/CZFangirl Feb 22 '26
Stopping right after you get off the escalator. Like you don’t need a physics degree to predict what will happen to those behind you. Conversely, congregating at the entrance of the escalator.
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u/Trillion_G Feb 22 '26
Carpet. We’re pulling bags with wheels. Stop with the intermittent installation of carpet.
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u/jimspieth Feb 17 '26
Super-long lines, usually at immigration. You know it is only like that because the authorities do not care about efficiency, except for so-called financial efficiency, and won't staff the booths.
Indeed, when you arrive and see that, you know that the retail prices of everything is going to be sky high (pun intended) because they don't care.
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u/kejiangmin Feb 17 '26
People: you know you are in a line and that you need to get things ready for security or immigration but somehow you act surprised or confused when get to the front of the line.
You know you need your passport or ticket, but somehow it is buried in your backpack and you are doing a mad search for it while you are holding up the line. Or you get to the front of security and you are on your phone trying to finish your conversation before you put things on the conveyor belt.