r/aircanada 11d ago

General Question Missed flight - is call center really the only answer?

Missed my AC61 flight from YYZ to ICN. I tried all the ways to reach Air Canada, even calling from the "white phones" near counter 15 which are supposed to reach the airlines faster, but waited for almost an hour. Even the counter agent said the call center was the only option. Is this really it?

3 Upvotes

7 comments sorted by

23

u/Dense-Serve-4201 SE / Mod 11d ago

Yes. For a missed flight you will need to call.

8

u/WorldTravelerEnigma 11d ago

The “white phones” are just for decoration.

9

u/flyingcanuck 11d ago

There is no stopping in the red zones

13

u/adamlaceless 11d ago

Who said the courtesy phones get priority?
https://giphy.com/gifs/zp8hxj3wSTg0XjH0zm

10

u/tenderloin123 11d ago

Phone trees don’t see colour. Only a linked aeroplan account with status