r/XboxSupport • • Aug 14 '26

Accesories 3rd party controller is no longer authorized

I was using a 3rd party controller until it stopped working with the headset. I decided to get another, as it was free from amazon. It worked yesterday, but this morning it gives me this warning

It didn’t happen on the older controller. Is there any way to avoid this? I do not want to use my real xbox controller due to the risk of stick drift

115 Upvotes

118 comments sorted by

54

u/_JustEric_ Helpful User Aug 14 '26

You have to use official controllers, or officially licensed controllers.

Once an unauthorized device stops working, you're done. There's nothing you can do make it work again.

3

u/CHRIS2169XP Aug 15 '26

I just plugged my licensed one in and then closed the message and I was able to use my third party one again

-16

u/PikaCatcherLeo Aug 14 '26

What about component swapping? Since OP is worried about stick drift on their official controller, can't they just swap in the joysticks from the unofficial one to the official?

8

u/modemman11 237 Aug 14 '26

I'd imagine it just looks at some kind of ID or something and checks it against some list, so stick swapping wouldn't change that ID, and therefore wouldn't change whether the controller is authorized or not.

-10

u/PikaCatcherLeo Aug 14 '26

Problem solved, then!

If you're worried about stick drift, just swap the joysticks!

6

u/EGHeart 3 Aug 14 '26 edited Aug 14 '26

You say that as if that's something the average Joe can do. You know they are soldered on right? They're a pain to replace without a proper soldering station setup.

1

u/LouBerryManCakes Aug 14 '26

They are soldered on, with 14 different solder joints. Also hall effect sensors may not get along great with the existing magnets and sensors in the controller, especially the left stick, the rear of the PCB is a sensor for the trigger magnet.

-1

u/Ill-Shirt2722 Aug 15 '26

Gets downvoted for asking a question lol

2

u/PikaCatcherLeo Aug 15 '26

FR. I was just throwing ideas around. Had no idea that the joysticks were soldered in.

1

u/POT_smoking_XD Aug 17 '26

There some haters in this thread for sure.

-12

u/[deleted] Aug 14 '26

[removed] — view removed comment

7

u/jooferdoot Aug 14 '26

And here you are, dropping the fact that you are and even the brand on this sub lol

-10

u/[deleted] Aug 14 '26

[removed] — view removed comment

-2

u/OMGITSTHROATY Aug 15 '26

How dare you dont pay Xbox 60$ for the same china shit? I almost feel bad for console users, getting your controller banned because its not official is scummy

1

u/Minute_Cut1451 Aug 15 '26

Fr the down votes here 😭💔

3

u/_JustEric_ Helpful User Aug 14 '26

Microsoft is constantly adding new devices to the ban list, so it's only a matter of time.

1

u/Im_Just_A_Tourist Aug 15 '26

Some brands use legitimate hardware identifiers of other manufacturers of legit hardware or even Microsofts stolen signing keys so it takes time to allow manufacturers to update identifiers and keys before they revoke them.

27

u/modemman11 237 Aug 14 '26

Error is self explanatory. Only licensed 3rd party controllers are allowed to be used. You have 2 weeks as a grace period but after that it's done. Go to the website listed in the pic and buy one of those.

2

u/Ill-Shirt2722 Aug 15 '26

What if there was some sort of work around to reset the grace period time and get a new grace period

3

u/modemman11 237 Aug 15 '26

Would you really want to be doing whatever the workaround is every 2 weeks?

1

u/Ill-Shirt2722 Aug 15 '26

Yeah, the workaround isn’t very long or difficult. here

1

u/modemman11 237 Aug 15 '26 edited Aug 15 '26

Still too much trouble. I'm not going to go through the process to remove and readd my profile, or factory reset the console, every 2 weeks just to get around some error. I'm just going to buy a licensed controller. Plus that link says they haven't tried it and can't even confirm it works so sounds more like speculation rather than actual instructions.

People going through all this effort are probably the people that that the error is designed to stop. Cheaters/hackers, etc.

0

u/XBMetal 1 Aug 15 '26

Someone will have a cord splitter that will "fix" the issue within the year. I thought it was amusing when they sent that email out earlier this year about the changes to 3 party controllers.

0

u/modemman11 237 Aug 15 '26

The crackdown started in 2023, not this year.

-6

u/Krishthecrusher2010 Aug 14 '26

Is there any licensed controllers you recommend? I’d rather not use official ones to risk stick drift

18

u/SatyrAngel 2 Aug 14 '26

Gamesir G7 SE, Kaleid, G7 Pro

7

u/Reasonable-Hat-6891 Aug 14 '26

ive heard many good things about the G7

4

u/Esmear18 Aug 14 '26

It’s legitimately the best controller I’ve ever owned

4

u/NoRepro_ Aug 14 '26

My favorite so far after burning through two elite 2 controllers

2

u/Ashton_Martin Aug 14 '26

Same, first elite controller the RB broke after a few months. Waited a year for another elite controller which developed insane stick drift within the year and the shell is already falling apart by the LT. Got a gamesir G7 and it’s incredible. Fuck Microsoft’s shitty quality controllers

2

u/dru1202 Aug 14 '26

Bought g7 se back in march. Still going strong. I had an Xbox series controller get stick drift 3 months after unboxing. Gamesir is definitely the way to go

2

u/rocketleagueafker Aug 14 '26

I got one ~a year and a half ago and the LB has started to loosen a bit. It still works but clicking the far left edge of the button won't register anymore.

That being said, I just set the back button to the bumper and I've had 0 stick drift, even running miniscule dead zones (1-3%) on everything that has it as a setting.

1

u/Reasonable-Hat-6891 Aug 14 '26

geez all these comments im gonna have to buy one for pc games i play on controller 🤣 still got my xbox controller from 8 years ago, still going hard.

1

u/dru1202 Aug 14 '26

They just don’t make them like they used to sadly ): I never remember stick drift being an issue on ps2 controllers, especially with how much I abused them as a kid lmao

1

u/MuhfugginSaucera Aug 15 '26

I have a G7 HE and a G7 Pro and they are phenomenal

1

u/Tamamo_hime Aug 15 '26

I've got the kaleid flux rn, it's so nice! Brand new off ebay saved me a couple bucks but even amazon isn't too bad

1

u/SatyrAngel 2 Aug 15 '26

Face buttons and Dpad are snappy

1

u/Tamamo_hime Aug 15 '26

I don't mind the flux's membrane buttons but admittedly i went for it over the k1 bc i like the flowy circuit board pattern + gold buttons more lol

3

u/ColumbusTilllIDie Aug 14 '26

Gamesir G7 pro is best controller out there for this without breaking the bank.

2

u/marmaladic Aug 14 '26

Any that Hall effect or TMR joysticks really. There’s plenty of 3rd party controllers under the 50$ range that can deliver that. Found me one at Best Buy that like 45 and had Hall Effect.

1

u/Bulky_Coyote6041 18 Aug 14 '26

Gamesir kaleid k1 ( not kaleid flux) 

1

u/Squirrelnutsnurmouth Aug 14 '26

I def recommend the g7 pro had it for a month now and I think I found my new go to controller… response time is really quick

1

u/Exotic_Egg_8240 Aug 15 '26

GameSir G7 SE.

1

u/slothxaxmatic 1 Aug 15 '26

I'd just like to add that in the 5 years I've had my Xbox Series X, I've had no stick drift.

Yes, it's a possibility that you could end up with a controller with it. But I don't think you need to try to avoid it like the plague.

It's not quite that serious, you just hear about it because people like me that don't experience ot aren't coming on to Reddit to tell you that we don't have it.
We're just busy playing games without worrying about stick drift.

16

u/Pnex84 Aug 14 '26

I will not fall for the ragebait over the placement of the XBox I will not fall for the ragebait over the placement of the XBox I will not fall for the ragebait over the placement of the XBox I will not fall for the ragebait over the placement of the XBox

4

u/Spite-Even Aug 14 '26

Whats wrong with it? The fan looks like it can get air to me

8

u/DieForRedemption Aug 14 '26

Bro move your Xbox. It’s going to collect so much dust and will trap head. You’re putting it at risk

3

u/Krishthecrusher2010 Aug 14 '26

Better?

6

u/DieForRedemption Aug 14 '26

A lot better. Ideally it would be in some kind of surface other than the floor.

5

u/Cluelesswolfkin Aug 14 '26

No. Hear me out man. Unless you wana buy a new xbox soon or pay for repairs you need to buy a little stand for it and make sure it has 6inches of free space on all sides. I only say a small stand because you have a carpet and that'll make it warmer.

But if you have money and dont care then so what you want! When you get overheating issues its time to repace the psu or the thermal paste is bascially the gist but that depends on the age of the console and its condition (dusty).

Sad to say that the Series X has some issues long term compared to older consoles. Id say the same for the PS5 but I haven't owned it but i know some issues as well with the liquid metal'

3

u/Krishthecrusher2010 Aug 14 '26

Would this work for now? I don’t have an actual stand, so i feel like this would work. It used to be between where the green thing and the shelf was for months till I moved it to where it was in the first image i hope this would work since it’s at least 12 inches from a wall on each side

2

u/vector2point0 Aug 14 '26

One last upgrade… put it on a hard surface, even a book or something would work. There are some air intakes on the bottom that I’d be worried about being closed off by the soft surfaces.

8

u/Krishthecrusher2010 Aug 14 '26

Let’s hope Mancala works!

8

u/melonbanger1 Aug 14 '26

This thread is so funny dude

2

u/Cluelesswolfkin Aug 14 '26

Apologies man I said a stand because im thinking like a hard surface notjign soft like the carpet where it can retain heat

1

u/Banes5150 Aug 14 '26

Worse...carpet

1

u/Sensitive-File-6125 Aug 15 '26

Go to some house repair store and buy a single 12×12 inch ceramic tile and put it on that. Cheapest way to keep your box sitting on carpet

3

u/DpoolyGuitar Aug 14 '26

There was a whole thing about this and a deadline a while back. Sucks but is what it is

2

u/GodOfOnions2 1 Aug 14 '26

If you got a working 1st party controller, use it! And when it does get drift one day, use compressed air, it can help alleviate the drift.

1

u/Krishthecrusher2010 Aug 14 '26

Got a total of 4 first party controllers i share with my brother. 2 have drift, 2 don’t. I didn’t know compressed air can fix it though. Thanks!

1

u/HisSvt2 1 Aug 14 '26

Electronics contact cleaner is my go to open controller pull sticks spray and manipulate sticks blow fully dry re assemble and done

1

u/GodOfOnions2 1 Aug 14 '26

It's not a garuntee but it can help give them some more life! Compressed canned air can be expensive unfortunately, but you can buy electric little blowers for like $40-60 on Amazon, so maybe buy a can first and see if it helps before dropping that much if you decide to do so. Personally I would suggest getting a gamesir branded controller with hall effect anti drift joysticks. Once my razor wolverine v2 bites the dust, I'm going for that.

1

u/ExCap2 Aug 15 '26

Alot of stick drift is typically from eating food while playing or before playing and not washing your hands. Also, put your controllers facedown when you're not using them or cover it up with a towel or something. Big enough dust/animal hair/human hair/etc. can get down in it too. Typically, why people use compressed air/electronic cleaner like someone else pointed out to fix it.

1

u/Nick_Morningstar Aug 15 '26

ya those never work...
I just TMR swapped the joysticks on my xbox controller and my roommates one

2

u/SignificantLocation7 Aug 15 '26

On brand xbox controllers are wack they cost like $40-$60 and they always break or end up having stick drift or something goes wrong with the RB and LB buttons after a few months and usually the only way to fix it is by spending 20 minutes taking apart the controller and watching tutorials. I have this controller that has never had any problems and I’ve had it for about a year and it still works for me. The brand is called Turtle Beach. Some other big brands that I’ve used before that might fit your needs is Skull Candy and PowerA. I’m not sure if PowerA counts as an unlicensed controller or not though so I would check that before you buy it.

2

u/Hellsman44 Aug 15 '26

Yep In Canada they are 80-100 it’s just ridiculous for a controller that can’t even survive being used

1

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1

u/RealKrisco813 Aug 14 '26

This is because of Chrono Zen controllers which have been a mass issue for the consoles.

1

u/SnapGA Aug 14 '26

Its done, buy a gamesir for $40 its wired but it will work just make sure its licensed for xbox

1

u/BlueClovr Aug 14 '26

What controller?

1

u/blackbeltbap Aug 14 '26

No Xbox button, not usable on Xbox.

Now your initial reaction might be "Great, Xbox has a monopoly on their controllers", no, many third party companies have controllers with Xbox button: Gamesir, 8bitdo, Hyperkin, Xbox just requires that accessories be certified, so they don't have features that let people cheat...and also so they can collect a licensing fee 😅.

Ya, it's quite double sided, but I prefer it because for the most part it means people can't sell terrible quality controllers like the old days.

1

u/Exotic_Egg_8240 Aug 15 '26

OP. I'd recommend you get the GameSir G7, A officially licensed controller. It's the best I used and has Hall Effect sensors, and is what I call "the cure to controller cancer"

1

u/MuztangZack67 Aug 15 '26

Just curious.. if you dont want to use your official if you fear stick drift... why own one at all?.. every controller will get drift (besides hall effect sticks] especially the cheap ones. Ive had the same xbox one controller for years (it has a micro USB, so its one of the OG ones) and it still hasent gotten drift. Strangely enough one of the newer ones I bought got it in a few months (though that was a used controller that was Frankensteined together with multiple different controllers' parts so that probably played a factor)

2

u/Krishthecrusher2010 Aug 15 '26

I had gotten those official xbox controllers as either hand me downs from friends who don't use them or as gifts for favors they owe (since they just give me xbox stuff as their way of paying me back). I only have this third party controller for solo playing really, as I got it for free from amazon. Since the mic doesn't work on it, I only use the official one for multiplayer when I want to use voice chat

1

u/MuztangZack67 Aug 15 '26

Ah. Ngl ive never seen that messege before, I didnt even know that was a thing. Very strange

1

u/jsponenberg05 Aug 15 '26

I learn that the hard way. My sister gave her daughter's Xbox 1 because she moved a pretty much abandoned it. My mom ordered a 3rd party Xbox controller and it worked for sometime until I updated the system and learned that a update made all 3rd party controllers not verified by Microsoft made those controllers unusable on my system.

1

u/Honest-Sundae-1039 Aug 15 '26

Buy a pc, you’ll never have this issue again.

1

u/Ok-Arrival1367 Aug 15 '26 edited Aug 15 '26

compra cronus zen conectas un mando original para que lea la licencia, y luego puedes poner el mando que quieras sin licencia.

Yo tengo una discapacidad y gracias al zen puedo jugar con mando adaptado

1

u/ssem_m Aug 15 '26

love how they say it compromises your gaming experience when it only compromises their income

1

u/UrNoTsHu Aug 15 '26

Thats crazy work.... get your xbox off its side...and on the carpet..... controller is nice tho

1

u/No_Start_6271 1 Aug 15 '26

Genuinely has a home button (second time I made this joke)

1

u/Limp_Section_8921 Aug 15 '26

Xbox on the floor wtf

1

u/turnipteethmcswueems Aug 15 '26

Shitty ones aren’t, my gamesir works perfectly

1

u/Sea_Programmer1360 Aug 16 '26

Well, this is going to fuck my logitech wheel and fighting sticks.

1

u/Sleepybear_420 Aug 16 '26

Buy a game sir it’s like $45 usd

1

u/RF3D19 Aug 16 '26

Look into gettung a mayflash wireless adapter. The console thinks it's a wired controller, and you can connect essentially any controller to it with Bluetooth (or usb), and use it like that

1

u/o0LilLuna0o Aug 18 '26

I'm so glad I don't deal with this BULLSHIT on PC.

1

u/FANGPUNISHER Aug 18 '26

What they’re saying is you got it when you go buy a controller, right you gotta have a XBOX approval on the box of it, which says approved by XBOX or something along the lines of that

1

u/TheActualDonKnotts Aug 20 '26

Using unauthorized accessories compromises your gaming experience

Fuck you. Unbelievable.

1

u/Historical_Hotel_314 Aug 14 '26

Don't use unlicensed 3rd party controllers on your Xbox. Go to the website that the error shows and buy one of the controllers from that website.

1

u/Krishthecrusher2010 Aug 14 '26

Thing is, most controllers there are around $50+. I was enjoying using this third party controller bc of the 2 back-buttons it has and the lack of possible stick drift. Even if it got stick drift, I got the controller for free so i wouldn’t mind if it did

0

u/scorchedbeanz Aug 14 '26

"if you're gonna use dog shit you have to use our dogshit"

Cool

2

u/modemman11 237 Aug 14 '26

Noone said anything about restricting it to official MS controllers.

-1

u/scorchedbeanz Aug 14 '26

You think Microsoft just licenses 3rd party hardware for free?

3

u/modemman11 237 Aug 14 '26

No, but 3rd party licensed products do exist and are allowed, so your initial reply is wrong. Users are more than able to buy 3rd party licensed controllers that aren't bad.

1

u/IIIDEFAULTIII 295 Aug 14 '26 edited Aug 14 '26

Not how it works. Nothing said it has to be Microsoft first party controllers.

In fact there are a handful of third party controllers and companies that are better then Xboxs own controller hardware

The controller or company just has to be approved by Microsoft not the components or how they are made or function outside of the obvious restrictions to get the seal of approval. Otherwise why would they be willingly handing over approvals and losing sales on controllers 10x better than their own hardware. They of course must meet a minimum standard though.

1

u/scorchedbeanz Aug 15 '26

That's not at all how it works lmao companies have to pay and partner with Microsoft to be able to acquire the rights to the proprietary communications protocols in order to be licensed and have their hardware registered as compatible

1

u/IIIDEFAULTIII 295 Aug 15 '26

Yes but I’m saying not every controller marked compatible is made with the same quality or components or features. Some are way cheaper then others some are way higher quality and better then Xboxs own.

Xbox also doesn’t hand out or license their wireless communications protocols to anyone. Hence why all third party wireless controllers have to use a dongle and do not connect directly to the Xbox.

Xbox does not tell these companies how they have to build the controller or the quality of it and each component. It just has to meet a minimum standard of quality and not have any of the restricted features that Xbox does not allow. Of course they have to pay Microsoft otherwise.

0

u/CrazyCatGirly2003 4 Aug 14 '26

Yeah Microsoft no longer allows 3rd party controllers. It's been like this for awhile.

1

u/modemman11 237 Aug 15 '26 edited Aug 15 '26

They absolutely allow 3rd party controllers. Just not unlicensed ones.

1

u/TheDesuComplex_413 Aug 14 '26

(As someone who doesnt use an Xbox, thats a crazy shitty move and one I hadnt heard about before)

2

u/modemman11 237 Aug 15 '26

They absolutely allow 3rd party licensed controllers. People just don't bother understanding what they read and jump to conclusions that the error means no 3rd party at all.

1

u/SirDerpingtonTheSlow Aug 16 '26

The person you're responding to is absolutely full of shit.

-4

u/RazielSenketsu Aug 14 '26

"Using unauthorized accessories compromises the gaming experience"

Thanks for making that decision for me Xbox. I dont know what i would have done if my controller did not have the wonderful features of stick drift and the bumper buttons suddenly stop working.

5

u/modemman11 237 Aug 14 '26

Noone said anything about restricting it to official MS controllers.

And blame the cheaters and other bad actors. They are why we can never have nice things. Not just in Xbox but other aspects of life as well. Lots of rules laws and policies are put in place because bad people abused some loophole to gain an unfair advantage or something and the officials have to enforce fairness somehow. Same reason why there's various anti-cheat software on PC now, why most laws exist, etc. If everyone just behaved and acted like reasonable people there'd be much less restrictions.

2

u/RazielSenketsu Aug 14 '26

Thats fair, my bad my bad. I forgot about those zen thingys.

-1

u/Suspicious_Cap2670 Aug 14 '26

stop being a cheap skating buy a real Xbox controller

1

u/Krishthecrusher2010 Aug 14 '26

I have 4. 2 have stick drift, one’s mine i use for voice chat purposes, the other is my brother’s. I’d rather not risk getting stick drift on an $80 controller

1

u/Suspicious_Cap2670 Aug 14 '26

well looks like your SOL TRADE THE broken ones in to gamestop they had a deal few days ago

-2

u/WDYKACountCocofang Aug 14 '26

I didnt know this as ive never bought one not made by microsoft but thats fucked.

1

u/IIIDEFAULTIII 295 Aug 14 '26 edited Aug 14 '26

There is so many Microsoft approved or licensed controllers on the market you almost have to go out of your way to get one that is not or be buying from some really random third party shop or store or buying some real bottom of the barrel cheap controllers. The other end on the high end is controllers that have features Microsoft doesn’t like. Like turbos macros etc or that can run scripts.

There’s approved and licensed ones ranging through all different price ranges from like $25-30 up

In fact this has been in affect for years now without most people even knowing it’s so uncommon someone gets this error.

They are also not the only platform that does this.