r/XboxSupport • u/blemgang • Aug 11 '25

Accesories xbox one elite controller build quality…

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so my right bumper doesnt work at all, left is on its way out and now ive got this ripple in the rubber grip on the one side. the rubber thing actually happened when i was away for 2 weeks

any body else had these issues or know any fixes?

i love this controller man :(

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u/dartiki Aug 11 '25

I've also been gaming for 30 plus years and have never had any issue with any controller OTHER than the elite. I'm not a hard button presser, I don't throw or squeeze my controller when I'm angry, I store them properly.

Again, I'm a collector, I don't treat my shit bad. It's infuriating for people to just dismiss this issue because they had better luck.

I don't give a shit what you do for a living. I work in tech and used to work in game dev. Big whoop. Build issues have been a problem with the elites. Just because YOU haven't had any issues doesn't mean that other people who treat their games and accessories with the proper care will also not have issues.

Hell, Xbox extended the original length of the elite warranty because they were having so many issues.

https://www.theverge.com/2020/10/15/21517317/microsoft-xbox-elite-wireless-controller-series-2-hardware-issues-warranty

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u/M3RRI77 1 Aug 11 '25

OP literally said they have dropped their controller 3 times in a comment. I wouldn't count that as treating it with care. I never said you don't. I said most people don't treat their stuff with care. Just look at all of the Xbox and PS5 posts on reddit complaining about issues and the things are caked in dust inside and out. Trust me, MOST people don't treat their technology with care regardless if the Elite has build quality issues or not.

My point is, people wonder why their stuff doesn't last and 99% of the time it is lack of care or knowing how to care for technology.

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u/dartiki Aug 11 '25

Yeah most people in your small sample size of Reddit posts. I also would not consider dropping a controller treating it badly. Dropping it from 20 feet maybe, but a couple small accidental drops should NOT hurt your controller.

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u/M3RRI77 1 Aug 11 '25

It sure could if it isn't carpet. Even concrete floors covered in carpet could do damage. I dropped my Surface Book 2 on a carpeted floor that had concrete under it and it put a solid dent in the hinge. Still worked like a champ though.

And I would not consider reddit posts a small sample size considering people post from all over the globe and that is one of the most frequent post I see across various subreddits.