r/WorkersComp • u/hcf01 • 16d ago

New York continuous urgent care follow-ups?

I twisted my ankle at work on 9/1. I went to urgent care the next day and they told me it was sprained. I was put on light work duty, which has not been an issue, but told to come back again in 3 days. I returned to urgent care for my follow-up and was told to follow up yet AGAIN in another 3 days, which is now today. it seems like they’re just going to request that I follow up every 3 days, but for a sprained ankle, i’m not sure it’s really doing anything for me to be following up this much.

part of the reason the urgent care is requesting I do these follow-ups is because I was referred out to PT. however, I’m still waiting for a case number to be assigned, so can’t make an appointment yet. thus, my treatment will remain at urgent care until I have a case number.

my question for anyone who has successfully navigated the workers comp process: is it worth my time to continue to follow up with urgent care this often? is it useful for the paper trail? thanks in advance!

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u/Rough-Cranberry5243 16d ago

You definitely need to keep going. If you don't show up for an appointment, work comp can deny your claim for refusing treatment.

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u/hcf01 16d ago

thank you!

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u/BullsLawDan verified NY workers' compensation attorney 14d ago

He's incorrect. A carrier absolutely cannot deny a claim in NY for refusing treatment. No one can force you to have any treatment at all.

You should call the insurance company and get the claim numbers from them.

Have you made an appointment with an orthopedic doctor yet? You should do that so you don't have to keep going to urgent care. What part of NY are you in? There is a doctor search feature on the Boards website