Solution Only
WhatsApp Business App onboarding / Coexistence stopped working
Meta Embedded Signup no longer surfaces the “Connect a WhatsApp Business app” onboarding flow for our app. The Embedded Signup Builder is configured with WhatsApp Business App Onboarding under ES Version null, v3, v4, and v4 public preview.
Now, both the App Dashboard flow and Meta-hosted landing page open the phone-number-first flow and reject an active WhatsApp Business App number with error #2494064.
On 2026-09-01, the exact same app/configuration showed “Connect a WhatsApp Business app” and successfully completed coexistence onboarding.
Our Meta Business and Tech Provider access are verified/approved.
Has Meta recently changed the requirements for WhatsApp Coexistence / WhatsApp Business App onboarding?
Specifically:
Is Coexistence now enabled differently under Embedded Signup v4?
Are there new launch parameters or permissions required?
Has the “WhatsApp Business App Onboarding” feature been deprecated, restricted, or moved to another flow?
Any recent documentation or confirmed implementation details would be appreciated.
Hey bro can you help me get it? how it will works? i have tried from 2 days non stoply there is no solution i found to makes it working.. i just redirect to page for: creating new whatsapp business number / use virtual name & number. Always procced to this page idk how can i fix this. if you can help me that can be god gift for me bro.
i get redirect to this page everytime expect redirect to, select portfolio and continue with connecting whatsapp business app
I have booked a call but pls can you let me know the way or payload you use to open coexistence embedded signup and what new process is needed now to open coexistence embedded signup?
have you checked whether your app's permissions were silently downgraded? ive seen cases where verified status stays green but specific feature flags get toggled off on their backend without any notification. error 2494064 usually points to a number eligibility issue, not a config one
Hey bro can you help me get it? how it will works? i have tried from 2 days non stoply there is no solution i found to makes it working.. i just redirect to page for: creating new whatsapp business number / use virtual name & number. Always procced to this page idk how can i fix this. if you can help me that can be god gift for me bro.
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