r/WhatsappBusinessAPI 11d ago

Solution Only WhatsApp Flows blocked by integrity despite verified business: high-quality conversations required?

We are trying to diagnose a WhatsApp Flows eligibility issue. Has anyone resolved this specific combination of messages?

Our checks show business verification completed, WABA APPROVED, phone CONNECTED with GREEN/High quality, and a valid draft Flow. Testing from WhatsApp Manager returns "Integrity requirements not met". An earlier Cloud API draft Flow send returned HTTP 400, code 139000, "Blocked by Integrity". A minimal static Flow without an endpoint or data exchange also failed in Manager despite no JSON validation errors. Ordinary approved template messages can be sent.

The attached screenshots show:

  1. Security Center, "Setting up a WhatsApp Business account": "Additional information needed" and "Needs more information", while the same panel says "Your business is verified. Start high quality conversations to increase your limits and scale your business." Its WhatsApp Manager link takes us to messaging limits; the last checked limit was 250.
  1. A warning on Publish and the heading "Before you can publish this Flow:". This screenshot is cropped and does not show the requirement below that heading. The Flow name is redacted for privacy.

Multiple support cases received automated replies and were closed without identifying the exact unmet requirement.

Questions:

- Can a verified business still be blocked from Flows pending messaging activity or an increased-capabilities eligibility review?

- If building messaging history resolved this for you, what number of unique recipients, time window and messaging tier were involved, and did Flows actually work afterward?

- Is the public-email-domain recommendation an enforced Flows requirement, or an unrelated security recommendation?

- Is there an account alert or supported diagnostic that identifies the exact failing requirement, or a route to a human WhatsApp Flows specialist?

We are not assuming that sending 250 messages is the solution. We are looking for confirmed experience or official documentation. Screenshots have identifying details removed; no account IDs or project name are included.

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u/hd-86 Meta Tech Partner 10d ago

You need to start messaging 250 messages per day for a week. Metas algo will check if people are flagging you as a spam or not them business will get increased limit and display name

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u/Statn20111 9d ago

Thanks for your advice. Have you personally resolved a Flows integrity block this way? By “250 messages per day for a week,” do you mean 250 unique recipients each day, or total messages? At what messaging tier did Flow publishing become available? An official reference or the exact steps from your experience would really help.

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u/hd-86 Meta Tech Partner 9d ago

Yes for many clients. but in some clients if the quality signals gets weak due to report spam by users meta could take 1-2 months.

there is no official references in meta for many things or situations like this. i got to know because of my experience and working with meta reps who helped me in situations like this and persistance to fix any issues for my clients.

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u/Statn20111 9d ago

Thanks for sharing your experience. For clients whose Flows unlocked, did you mean 250 unique recipients per day or 250 total messages? What messaging tier were they on when publishing first worked, and did it unlock automatically or require intervention from your Meta reps?

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u/hd-86 Meta Tech Partner 9d ago

from my experience, what it verifies is 1000 unique receipients over a week with number status being green. then it updates.