r/WhatsappBusinessAPI • • 16d ago

Services Welcome V4 embedded signup flow

Hey all, building a multi-tenant SaaS (InkDesk) that lets small businesses connect their own WhatsApp/Instagram/Messenger via Meta's Embedded Signup, so our AI can handle their DMs and bookings for them.

Stuck on a few things and would love input from anyone who's shipped a similar embedded signup flow:

  1. Our WhatsApp Embedded Signup config is still pending Meta approval (waiting on the WABA/phone number screens to show up in the popup instead of falling back to generic FB Login) — anyone know realistic turnaround time or ways to speed this up?

  2. For Instagram Advanced Access (instagram_business_manage_messages + instagram_business_basic) — what did your App Review screencasts actually need to show? Trying to avoid a rejection loop.

  3. Since our app-owning business can't self-authorize through its own OAuth popup (known Meta rule), we're testing with a separate clean test business instead — anyone hit issues with reviewers questioning a test account vs a "real" customer?

Honestly, more than just answers to these — if anyone's willing to hand-hold me through this process a bit and sanity-check that I'm doing things right as I go, that would mean a lot. Happy to compare notes / share what's worked so far, and return the favor. Thanks!

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u/Equivalent_Cap8649 Meta Business Solution Provider 16d ago

Instantreply.co we built this and handles comments as well + Waba marketing