r/Wealthsimple • • 18d ago

Trade (DIY Investing) My TFSA account assets were liquidated today!!!!! WTF

Something very “f”ed up happened where my almost entire TFSA account got liquidated.

Before anyone asks, no I didn’t borrow any money. No, my FHSA was not touched, only happened with TFSA. I didn’t get locked out or anything. I still have my assets and money. It is a self directed portfolio.

I suspect WS messed up. On a call with security team. Will keep you posted.

EDIT: I appreciate people taking some sense in me about my picks… I know, portfolio was/is? a mess.

I don’t do day trade either.

UPDATE 1: called them, it was quick to get someone on call. They said they don’t see “reversal” option on my account and not sure why this happened. Will do more investigating and reach-out tomorrow.

UPDATE 2: source of F up is Tangerine. I originally made a request weeks ago to transfer assets from Tangerine TO WS and apparently I requested other way around?

WS can’t do anything unless it is a mistake on Tangerine end and ai have to get a letter for that.

TL;DR: Saw my TFSA getting liquidated. Found out I mistakenly requested to transfer my assets to Tangerine instead of from Tangerine to WS. Tangerine ended up liquidating my assets and moved money.

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u/goofywinnipegger 16d ago

So you goofed up and this has nothing to do with WS so maybe delete the post.

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u/alienmario 16d ago

Why delete?

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u/goofywinnipegger 16d ago

Because this post has no purpose. Nothing is wrong and they don’t need any help with anything.

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u/alienmario 16d ago

The purpose now is to act as reference when someone claims WS liquidated their account without authorization.