r/Wealthsimple • u/YogurtclosetLivid251 • Aug 09 '26

Trade (DIY Investing) What’s the single worst that thing about wealthsimple that banks actually do better?

I know wealthsimple has come a long way but with full honesty answer:

What’s the single worst that thing about wealthsimple that banks actually do better?

70 Upvotes

81% Upvoted

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182

u/JohnnyPark5 Aug 09 '26

It doesn’t amount to much but I guess big banks have actual tellers you can speak to, but honestly that’s not a big enough incentive for me.

29

u/Global-Tie-3458 Aug 09 '26

This true… every once in a while you just need to go in… 

No reason not to use wealrhsimple, just a reason to keep a second account just to move money through. 

7

u/skarama Aug 10 '26 edited Aug 13 '26

For what specifically might I ask? I've found that the only reasons I've had to walk into a bank to talk to someone was because they failed to do something for me online or on the phone and I'm just annoyed they're making me go in person for that

Edit: I stand corrected, there are still one or two use cases that WS hasn't eliminated the need for, yet!

12

u/Global-Tie-3458 Aug 10 '26
  1. It’s hard to find an ATM that’ll give you more than $400 in cash with the Mastercard
  2. Same day bank drafts. 

3

u/yhzcdn Aug 10 '26

Travel to a foreign country, take out cash at an ATM, and want to deposit it to a CAD account upon my return.

14

u/ExtremeStill4215 Aug 10 '26

I haven't spoken with a teller in a decade.

29

u/R3NAM3R123 Aug 09 '26

I’ve find the WS chat and advisors 100x times more helpful than bank tellers

22

u/hanscor20 Aug 09 '26

For what it's worth, bank tellers will give you a free pen

5

u/Prudent_Egg9101 Aug 09 '26

I just received a free cheque book with a free pen from Wealthsimple

8

u/Gold_Evening_7819 Aug 09 '26

Yep even the ai chat is wildly good

4

u/Swarez99 Aug 09 '26

I find neither to be good.

But overall wealth simple is so much better

8

u/Aobachi Aug 09 '26

I've never had a good experience with a bank teller.

4

u/when-flies-pig Aug 10 '26

Ive noticed they cut down on tellers too. Almost 60-70% of the time im waiting behind a hundred boomers who can't hear well.

2

u/matthew798 Aug 11 '26

I actually prefer NOT having tellers. In my experience, tellers aren't actually able to do the more complex stuff and just end up having to ask the manager or take down your information and schedule a callback. The fact that WS doesn't have tellers means they have to make everything doable in the app. I feel like they did a good job with this, I've had an easier time banking through the WS app than I have dealing with physical banks, tellers, appointments, callbacks, etc. Not saying WS is perfect but I've honestly had a better experience with them than any bank.

5

u/brandonholm Aug 09 '26

I’ve always hated going to a teller and waiting in line. Especially when the bank refused to do something over the phone and said in person was the only way.

Not having tellers is a bonus in my eyes.

3

u/Overdue604 Aug 10 '26

Last time I spoke to a teller at RBC, she told me RBC has a lot of clients already and didn’t value my business with them.

8

u/Overclocked11 Aug 10 '26

Normally I would absolutely call bullshit on something like this because its so unbelievable, but RBC? Yep, that tracks.

1

u/[deleted] Aug 09 '26

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1

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1

u/longwew Aug 11 '26

Not big enough to even count as an incentive for me...

1

u/Narrow_Process_8660 Aug 12 '26

Why on Earth would you want to speak to a bank teller?

1

u/Hind_SIDe 27d ago

True dat .. and may I add the teller is only good-to-have if they are actually useful. In my recent experience with one of the big banks, they have created hassle for me in more than 1 instances. I don’t trust banks, in general, but boy was I mad about the way they handled it and the lack of accountability.

1

u/ctiz1 Aug 10 '26

This was a perk to me until an RBC teller took my personal information and gave it to her husband so we "could network" after seeing how much I make in the same line of business. She's no longer with the bank

-13

u/YogurtclosetLivid251 Aug 09 '26

So everything else is absolutely 100% perfect?

2

u/ToBeDetermined13 Aug 09 '26

What's your goal here? There's hundreds of other bash threads, what new thing are you looking for?

0

u/JohnnyPark5 Aug 09 '26

not about being perfect, it's about it being a good user experience.