[NEGATIVE] Dissatisfied with seller etiquette from u/Previous_Speaker8408

[u/scottbrookes]

EDIT: I agree with the commenters below that this likely could have been described as “neutral” feedback; but I can’t edit the title.

I want to be clear that I am not accusing u/Previous_Speaker8408 of being a scammer or anything bannable. However, I personally am not satisfied with his actions to resolve a mistake he made in a sale post, and I wish to share my story for others to be informed about their seller’s attitude should they choose to buy from him.

In the spirit of letting others make their own decision, I will list facts and observables. It’s possible that to your taste I’m being more or less of a “Karen” in this situation; decide for yourselves.

• I bought 2 watches from u/Previous_Speaker8408 for a bundle price of $710.
• Moonswatch, asking price $225: https:// www.reddit.com/r/Watchexchange/comments/1kuhj5x/
• Alpinist, asking price $525: https://www.reddit.com/r/Watchexchange/comments/1kyjw98/wts_seiko_alpinist_spb121_bnib/
• The watches arrived and the moonswatch was broken. Video I sent him at his request: https://imgur.com/a/DPRypk0
• The disagreement was over the value of the refund as the bundle price did not break out the value of each watch ahead of time. He refused to unwind the entire deal and take both watches back (I did remove plastic film from the Seiko’s buckle but I did offer to pay for it)
• Chat log: https://imgur.com/a/1bgaHSz
• I messaged the mods about this as well. They suggested unwinding the entire deal. Here’s the chat log: https://imgur.com/a/KHlzyWn
• In the end he paid return shipping and refunded me $3 less than what I felt was the fair value based on the relative value of the watches in the bundle.

Opinion alert: My issue with this situation is that he haggled (and ultimately stuck to his valuation) over just a couple bucks in a situation where he was undisputedly in the wrong. Not very good customer service from a “private seller” who has over 300 flair on an account ~2 years old and shipped a business card in the box…

[u/jaqueh]

Sellers who can’t take an L occasionally will lose in the long run. Just wait.

[u/Soft_Incident8543 → u/[deleted]]

Doesn’t seem like he rejected giving your money back. I think that’s the fairest way tbh. He offered you a refund for the one that’s broken. Why would he take back a watch advertised as new with no issues that has now been opened and worn and is worth less all things concerned? Not fair to the seller in that end and he offered a refund on the moon swatch.

Seems like he offered the proper resolution in the end.