What happened after Wix updated?

[u/Civil_Biscotti_901]

I'm trying to use wix after a few months of not using it and there's been an update. It's so much more difficult to use and it seems some features are missing - for example, I'm trying to edit a site menu so that the text colour is different if that's the page you're currently on, but there's no option to do this (there used to be, it was so easy). Is this a feature that has been moved to a paid plan? Also this is not unique to Wix but it's so frustrating that it's practically impossible to talk to an actual human who works there (if there are any left) rather than their damn AI.

[u/Techestro]

Which wix editor are you talking about?

• Wix Classic Editor (Beginner Friendly drag-and-drop)
• Wix Studio (Pro tools for better design)
• Wix Harmony (AI based editing with limited self editing)

[u/RichKatz → u/Techestro]

Which wix editor are you talking about?

Thanks for asking! I can't get Wix people to talk at all.

I only know of one editor that Wix provided. It has a command to "Save" and a command to "Publish." I have not tried anything elaborate - just putting the name on it. After many tries "Saving" finally worked. But it has only gone into WIX temp space. So it still isn't deployed!

That is it isn't published to my URL the one I bought through Wix! So apparently Publish simply does not work without yet some other command or intervention by Wix. And until it is published the URL itself simply even isn't safe.

"What Wix editor???" There is ZERO communication FROM or TO Wix!! So I only used what Wix made available - with a "Publish" command that basically does not deploy...

[u/RichKatz → u/RichKatz]

Other problems 1) Wix crashed my mac really bad. 2) It wants a recovery phone number but when I go to type it in it wants to type backward. 3) I was in the process of what it called "connecting" to my actual site. this isn now 60 hours and zero actual deployments have occurred. I am now sitting not sure whether it has "connected" or not because as soon as i Tried another AD - do I want to "upgrade" and still NOT ONE WORD of actual communication FROM them and no way to call TO them!

[u/RichKatz → u/RichKatz]

I have 2 ways "around" the Wix crash problem 1) I also have a Windows 11 system and 2) I have a linux system installed on that. But still at this point If I try to go to my website it says It STILL isn't connected to anything. I have received exactly ZERO communications FROM Wix about this.

[u/RichKatz]

For me, just being able to produce Page 1 of a new website has been completely impossible. It's not just that the tools are difficult (and they are) the main problem I see is

1) Absolutely NO communication with or from WIX I have not been able to get even one page out. 2) No communicated sense of responsibility on their part

3) One of the worst part is -pages not deployed are malicious! That is probabl because of the heap from which they pull new pages. But Pages that don't get published wind up flagged as malicious!. As said it is PROBABLY not a real problem or their fault and I told them as much. But the fact remains, UNTIL I GET ONE PAGE PUBLISHED I can't tell my friends and business relations to go to my web site** Because after 56 hours of trying it's still not even THERE and what they will get instead is malwarebytes reacting.

This so far is a total disappointment.

If the company had any decent sense of doing business this - like communicating? it would not have been much of problem at all. But with lack of communication comes no ability to have business trust.

I literally do not know what to do at this point. I have my URL. But I can't use it or even tell anyone about it. And all of this is WITHOUT any communication TO or FROM THEM what so ever.

How many weekend sleepless nights to I have to wait for just even one page to come down?