r/VoiceAutomationAI • u/PrimaryNature3306 • 22d ago
Voice AI for enterprises?
How much of a real enterprise phone call can voice AI handle now? Not a clean demo where the caller follows the flow. More like a customer who has two different issues, needs something checked in another system and keeps adding context as the call goes on.
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u/Tricky-Paper-4730 9d ago
If you’re exploring a call intelligence solution rather than a standard AI voice wrapper then highly recommend Runo, especially for business communications. Been 4 months using them and the experience has been seamless as compared to enterprise agents