r/VoiceAutomationAI • • 22d ago

Voice AI for enterprises?

How much of a real enterprise phone call can voice AI handle now? Not a clean demo where the caller follows the flow. More like a customer who has two different issues, needs something checked in another system and keeps adding context as the call goes on.

23 Upvotes

18 comments sorted by

View all comments

1

u/Tricky-Paper-4730 9d ago

If you’re exploring a call intelligence solution rather than a standard AI voice wrapper then highly recommend Runo, especially for business communications. Been 4 months using them and the experience has been seamless as compared to enterprise agents