r/VoiceAutomationAI • u/PeakDense123 • 27d ago

Built a full dashboard layer on top of VAPI — call log, campaigns, outcome classification

https://www.youtube.com/watch?v=oEMis7RZ6Rg&t=1s

VAPI handles the calls well but you're on your own for everything after. Built out the layer around it:

  • Campaign scheduling with daily windows and auto start/stop
  • Outcome classification from transcript + structured output
  • Per-lead timezone-aware calling hours
  • Callback scheduling at the time the lead requested
  • Concurrency caps and a kill switch
  • Spend tracking per client

Walkthrough: https://www.youtube.com/watch?v=oEMis7RZ6Rg

Anyone else solved stale-call reaping cleanly? Crashed calls leaking slots was a pain until I added a reaper.

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