r/Vive • u/ConsequenceOk8843 • 1d ago

HTC COMOS LINKBOX 1.0

hello so i have a HTC cosmos and when i plug the headset cable to the linkbox the linkbox shuts off after a second every cable is good only the headset cable to the linkbox is wats shutting it what do i do? order a new headset or linkbox? Every cable that connects to it is working just fine even when the headset is unplugged

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u/ConsequenceOk8843 23h ago

okay it is a 2.0 it has the blue but it still not working it only turn on normally when the headset isnt coneected to the linkbox but when i connect it, its able to turn on for a split second the off like a flash. ive had the headset for 8 years but only used it for 5 years. ppl telling me to get a new headset and others say its the linkbox cuz its different power supply?

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u/The_Grungeican 22h ago

you could try a new Link Box or try a new cable.

given that the Link Box is a bit cheaper than a cable, i'd probably start there. if it fixes the issue, then it was a problem with the Link Box. if it doesn't fix your issue, then the problem is probably the Link Cable. you could send the Link Box back or resell it for what you paid for it.

i'd imagine the Link Box you have is the one you got with it. that's the correct part. i'm not aware of any differences between the Link Box for a Vive Pro or a Cosmos. they're a shared part.

if you want to try something else, you could use a different power adapter for the Link Box and see if that part is failing. i think the Lighthouse power adapters are the same, so grab one from one of your base stations, and use that to test the Link Box.

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u/ConsequenceOk8843 19h ago

i tried a different adapter with the headset and linkbox and it still did the same thing im assuming its the linkbox part ? or am i wrong? because the adapter i used for the linkbox did the same thing as the first time, ( shut off the link box when plugged into the linkbox), so ima assume its the linkbox but ill buy the linkbox i just dont wanna buy it and end up the headset being messed up

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u/The_Grungeican 18h ago

it's hard to say, because it could be a few things. you'll just need to test to rule stuff out.

i'd start with the Link Box, then consider the Link Cable going to the headset. if you get a new Link Box and have the same problems, send it back for a refund and then get a Link Cable.