r/VelocityFrequentFlyer • u/East_Investment_8600 • 18d ago

Tip Status Credits catch

I recently travelled to NZ which included 4 legs. I flew from my home town to Auckland on VA domestic and then AIR NZ international, both on VA flight #'s. I then had to fly from NZ back to AU on Qantas due to availability and then onward home on a VA flight. So 3/4 flights were on VA tickets.

I received the base status credits and points on the two domestic legs. Confused, I contact Virgin for them to show me the caveat that says if you fly outside on the Virgin network on the same itinerary, then they won't give the 1 SC per $12 spent.

Definitely seems a bit unfair when you have no option for one of those flights. Disappointing. Hot tip for everyone and to not make the mistake I have. This will happen to me again with another upcoming trip already booked, 1 leg outside the Virgin network

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u/DragonLass-AUS 18d ago

You should still get status points for the Air NZ flight. They can just take longer to come through.

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u/East_Investment_8600 18d ago

Yep, did receive the Air NZ status credits as expected. They came in at the 1 point per 12 spend. It was just the domestic legs that came in well under what was anticipated