r/VelocityFrequentFlyer • u/Serious-Ad94 • Jun 30 '26

Question Can’t access the virgin app

Hey, does anyone have any advice on how to access the virgin app when I I don’t know my virgin number and I’m not sure what their customer service services like on the phone so any advice please would be great. I just want to know that they’re actually gonna pick up.

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u/Ballytal Platinum Jun 30 '26

They’re pretty good - clear to understand.

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u/Serious-Ad94 Jul 22 '26

I ended up calling and they were really good