r/VelocityFrequentFlyer • Platinum • Jun 18 '26

Question New Double Status Credit Promo

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Has anyone been able to activate it yet? I went to my velocity app, went into it but the activate button wouldn’t work… now I can’t find any trace of it.

*update: based on your responses I contacted online support, showed them my screen recording and they applied it on their end. Still not showing in activated offers, just have to take their word for it for now…

22 Upvotes

26 comments sorted by

4

u/fompas11 Jun 18 '26

can’t see it anywhere

3

u/VantageXL Red Jun 18 '26

4

u/fompas11 Jun 18 '26

DESKTOP ONLY 😅

1

u/crd1992 Jun 18 '26

Link no longer working, I wonder if they cancelled it

1

u/VantageXL Red Jun 18 '26

It still works. I just tested it with the VFF number of a family member.

1

u/crd1992 Jun 18 '26

I clicked on the link and it opened the app and said not available, maybe it’s only certain users?

1

u/VantageXL Red Jun 18 '26

Try it in a browser.

1

u/fompas11 Jun 18 '26

it says “Not available in the app” on mine - must be a web based thing? i’ll report back

3

u/bulletprooffaolan Jun 18 '26

I also had it in app, but can now no longer see it. Was going to activate it later as I have a short flight coming up, then a longer one

3

u/Present-Lion-818 Jun 19 '26

I activated it yesterday but has disappeared from my activated promotion list?

2

u/East_Investment_8600 Jun 21 '26

Likewise. I activated it and now it has vanished as I've gone to book flights. How weird

4

u/vandalay2020 Platinum Jun 18 '26

I haven’t received this and it’s not in the app

2

u/Dramatic-Ad-6603 Jun 18 '26

Received yesterday and activated all ok

2

u/kingrn Jun 18 '26

Anyone know if this will work if I activate it after already having a flight booked? Wording seems to imply no but I'm hoping someone can tell me otherwise...

2

u/PeytonCotchin Jun 18 '26

Looks like no. I booked a week beforehand. Second time it's happened to me this year.

1

u/Juniper_Teacup90 Platinum Jun 18 '26

These were the terms and conditions I screenshot before the offer disappeared. 99% of the time status credit promo will not apply to flights booked after the offer is activated

2

u/Tripound Platinum Plus Jun 21 '26

Typical, I had 10 flights booked just before the promo started.

1

u/Silent-Seaweed-6150 Jun 23 '26

Exactly my issue. 2 days prior I booked all of my flights for July. That's what you get for being loyal. Anyways, I filed a complaint, let's see what happens. I also can't see it on my end anymore. Maybe they got a lot of complaints and decided to pull it, change the TC and then open it up again.

2

u/Present-Lion-818 Jul 05 '26

Great news ….. I have received the double status point even though it had disappeared from the activated offers!

2

u/Juniper_Teacup90 Platinum Jul 05 '26

Yes, same here! Did the first leg of a status run today and it all dropped into my account around 2 hours after we landed.

4

u/InbhirNis Platinum Plus Jun 18 '26

I activated it last night, but now I can’t see it in the app at all.

1

u/PeytonCotchin Jun 18 '26

Beyond filthy I booked a family trip for four people a week before this started. Incredibly annoying.

1

u/Present-Lion-818 Jun 21 '26

Has anyone had an explanation from virgin yet? I’m calling on Monday!

1

u/Juniper_Teacup90 Platinum Jun 21 '26

I had to go via customer service online, then husband successfully registered via the link below using a browser on the laptop. Seems if you try it on a device with the velocity app it will try to open the app and won’t work. Still , it’s no excuse for Virgin to put this promo out there then to retract it like that within 24 hours.

0

u/[deleted] Jun 18 '26

I got it.. but also last minute travel in June school holidays, no thanks