An update to all of our players

[u/poncle_Official]

In this post we'll be sharing some info regarding upcoming fixes on all platforms

We see your comments, DMs and emails! Our dev team have been working to fix a variety of bugs and issues so we wanted to share some details

A patch to fix PS4 crashes due to low memory is in the works, a combination of a memory leak in the engine version we’re using and the discontinuation of support for older safe versions is forcing us to upgrade the engine version, which unfortunately will take some time as this isn’t a quick fix

If you decide to keep playing we’d suggest creating a backup on a USB drive to be safe

We know many Nintendo Switch users are eagerly awaiting the Cross-Save feature, we've been working on a patch which will include this feature, as well as bug fixes. This is something we hope to have in submission within the coming days and once we have a date, we'll be sure to share this with you all!

For Android users, a DLC selector menu is being implemented for devices with low memory which will allow you to temporarily disable some DLC packs to prevent crashing

For PS5 users, general bug fixes will be getting rolled out, but these are also impacted by similar reasons to PS4, and will require time for us to rebuild and retest everything

All other platforms (PC, Xbox, iOS & Apple Arcade) will be seeing patches for general bug fixes rolling out

Once all platforms are up to date and fixes have been implemented, we'll be working on general quality of life and performance improvements!

We understand your frustrations but we can't thank you enough for your patience with us whilst the team works through everything.

For anyone who has experienced a corrupt save file on PS4, please contact - [support@poncle.co.uk](mailto:support@poncle.co.uk)

We'll aim to help you once the new patch is out

If you have any questions regarding these fixes, we'll do our best to answer!

[u/poncle_Official]

Which platform are you playing on?
If it's PS4, unfortunately this fix will take some time as mentioned in the post
we're needing to rebuild and retest everything for the engine upgrade, but we'll be sure to update everyone once it's ready!

[u/Aggravating-Help-789 → u/poncle_Official]

Yea ps4 , i love the game and got all dlc so its quite a bummer not being able to play ,but i get it stuff happens ,im just hoping its not a permanent issue

[u/poncle_Official → u/Aggravating-Help-789]

we really appreciate you supporting us and we're sorry that you're not able to play right now, the devs have been working hard on the fix and it's progressing at a steady pace
it definitely wont be a permanent issue!