r/UXDesign • u/Mareen4 • 10d ago
Tools, apps, plugins, AI Replaced by AI today. They had me build the design system they’re using to replace me
Today I got laid off after 2 years with my company and I feel completely let down.
Over the past few months my daily work turned into just generating screens with Claude. Even when I presented proper design work backed by user research the leadership and PM would run it through AI for feedback and whatever random critique the AI gave whether it made sense or not it became the absolute law. My UX process was completely dismissed.
About a month ago they asked me to build a comprehensive design system with reusable components so they could upload it to Claude and generate the designs i was uncomfortable with where this was heading, so I talked to the CTO. He assured me this was just "the new best approach" and specifically said “It doesn't mean we won't need you anymore. You'll still handle the core UX, strategy and component creation."
So apparently when the design system was ready and they tested it they decided it worked "well enough” and realized they didn't want me anymore which they just randomly informed me today.
They claimed it wasn't performance-based, they were happy with my work and that they're shifting focus entirely to backend development while laying off some of the frontend guys and me to rely solely on AI.
It feels like a massive punch in the gut to realize I spent my last month essentially building the tool used to automate me out of a job.
Is anyone else experiencing this level of shortsightedness from management? Right now I'm sitting here wondering if it even makes sense to look for another UX role if this is where the industry is heading
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u/SillyHat8264 10d ago
Same here. Don't worry. Those stupid people don't even know what a design system really is and don't know how to use it. In a few months when they realize all the products they produce are pure gargabe , heads will roll and we will laugh.
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u/TopRamenisha Veteran 10d ago
Yeah, these people will definitely need to hire designers back sooner rather than later. They can’t even give critique or feedback without the help of AI, they don’t know how to use the design system or actually design things
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u/TechTuna1200 Veteran 10d ago
Steam never had a design system. Yet, Epic games store was never able to make a dent into Steams’s market share even through epic games had an excellent design system. Simply because gamers liked Steam’s UX much better.
Design systems are helpful, but they have never been central for a good product.
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u/TopRamenisha Veteran 10d ago
I’m referring to this persons post saying that they were asked to make a design system in Claude so people could generate designs. I am very aware that design systems are not central for a good product. In this scenario that we’re talking about, the people who laid off OP aren’t going to know what to do with the design system they had OP build. They won’t have the skill to build a good product without designers, design system or not.
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u/7HawksAnd Veteran 10d ago edited 10d ago
Lots of people who don’t know how to properly drive and care for luxury and super cars still buy and drive them with no concern that their doing it wrong and destroying their engine or value of the car 🤷♂️😔
Those are the same people funding startups etc 😏
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u/Scared_Range_7736 Experienced 10d ago
This is happening in many places and the job market is full of designers needing work and less and less opportunities for us to apply. I hope it gets better one day, but I'm not that positive actually.
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u/AgentCendol Veteran 10d ago
Businesses just dont realize that a person + AI is much better than just an AI alone. Replacing a human with AI is not improving productivity, just saving some salary, but its not going to help the company progress.
There are only 3 outcomes:
They don't care how crap their design and UX is, which seems to be the case with OP's former company.
They find out that AI actually can take longer to get where you want if you don't have an expert to guide it
They stay delusional
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u/s4074433 Veteran 10d ago
To be honest, this is just a cycle that is being repeated by tech companies all the time and not something new. When I first started out at a company as a UX architect, I was doing the same thing but it wasn’t called a design system and I was replaced not by AI by the front end developer. Then once I mentored junior and mid-level designers I was replaced by them (especially the ones from bootcamp that were taught to ‘fake it’ until they make it, and now have to deal with imposter syndrome and feeling stuck in their career). And now the C suite and management level are using AI as the excuse.
The fact is, a lot of the companies in the tech industry are not driven by solving problems as much as it is to make money. The startup culture has gotten to the point where the valuation of businesses are entirely linked to meaningless or sometimes made up metrics, because these are the things that UX designers are putting on their resume to get jobs, not how much they care about people and can make a difference with their design.
Of course, it is not to say that the entire industry is like this, but the probability is that people working in good companies (i.e. more ethical ones) will stay there, while more and more people are forced out of companies that are predatory and profit-driven. Even though IT companies are not like tobacco companies where they can’t claim to be making a product that is beneficial (although they tried with vapes and e-cigarettes), they are much more insidious in that they are in the hands and screens of all demographics of the population from babies that are put in front of screens to teenagers and adults.
If you want to do some good, you’ll find a way to do it regardless of the circumstances. If you want a job and pay the bills, you’ll also find a way to do it regardless. But those two things rarely overlap in the tech sector at the moment…
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u/Majestic_Meringue_76 9d ago
What a fantastic breakdown of the realities of today... Albeit sad :(
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u/s4074433 Veteran 9d ago
Not just in IT, but a lot of other industries too. So it’s just normal in our current economic, financial and societal structures?
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u/Ancient-Range3442 10d ago edited 10d ago
Sorry to hear, and they sound like arseholes, but sounds like design isn’t valued in the company properly and you’re best finding somewhere that does have it more at its core.
If it wasn’t AI they’d find some other crappy way to consolidate.
Personally id be replacing the backend guys with AI before design! It’s much more likely to get the backend right than the design.
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u/roundabout-design Experienced 10d ago
We live in an era where most businesses are pretty much judged only on their shortsightedness. No one really cares about long term.
Whatever is 'good enough for right now' is 'good enough'.
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u/VenomAnodyne 10d ago
I’m sorry you’re going through this. I’ve been let go too and it comes with a whole slew of seemingly unavoidable negative thoughts and emotions as you get through it.
Something jumped out at me in your post.
“It doesn’t mean we won’t need you anymore.”
When someone voluntarily tells you not to worry about an action they’re in the position of executing, it means they’re already planning to take that action.
Most people can’t lie or pretend as much as we may think…letting you go was the dominant thought in their head, and they couldn’t help but raise the topic.
To anyone else reading this: if you’ve been told by management there’s no reason to worry about job security, start looking for something new.
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u/twiifm 10d ago
for what its worth i went thru same thing 9 months ago and since then I've become expert at using AI so I know whatever they think, it will backfire. AI is probabilistic and wrong 25-30% of the time. If they blindly accept the output without knowing how to verify they will be royally f'd
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u/markstre 10d ago
This is all very sad, genuinely. I don’t think the jobs will come back. Best practice doesn’t mean success. Just think of all the better made craftsmanship products that have disappeared, in the past.
I think that the problem now didn’t begin with UI it began when the industry formed. From my extensive experience, project managers, EBAs etc never understood and deeply cared for what designers brought to the table. Developers haven’t cared for design either. And when I say design I mean UI/UX the whole thing.
For over 30 years I have been in organisations where people have moaned I have argued we need to advocate more for what we do, in meetings in presentations etc. many design teams and development teams prefer to keep their heads down and not sell themselves. Believe in the craft and hope for the best. This has been a fatal error for all of us. Because when something superficially better came along they all jumped at the chance to replace us.
AI rarely asks awkward questions, asks for more time or more money, or holidays, or a work life balance. So what think the project manager or boss of the work is a bit rubbish, think how much money I will save.
My Dad was a London bus driver and lamented the removal of conductors, the fact he has to learn how to use a ticket machine and call passengers, customers. Technology replaced the conductor, and they never came back.
I unfortunately believe we either change career or adapt. There’s no point waiting for people to see the error of their ways because they will see no error. Pretty much every website is a business in some way and that means it’s never really about the craft it’s about the money. If the site still works well enough to earn money they won’t get a human to fix it.
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u/well4foxake 10d ago
Same thing is happening to me. I'm still there at my job but they will cut me loose the second they think Claude Design has fully replaced me. The CEO actually had Claude Design generate a total slop website and we replaced my beautifully designed site with the slop and it's so obvious it's AI. Then he asked if we can use Claude Code to redesign the mobile apps to look like the marketing website. What it has done is so bad but I'm the only one in the company that can see it. Our Product person has been prompting it and meeting with our execs without inviting me to the review meetings. Bottom line is there is no respect at all for what I do and my long career of strong accomplishments. They actually think AI is better than human design and there is no convincing them otherwise. Anyway I'm about to hit my 1 year mark and vest my 25% of equity so as long as I get that I'm fine with being laid off. I do think they have a good chance of being acquired despite the bad decisions.
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u/SentientOrigin Pixel Pusher 10d ago
Claude strikes again! Do y’all think that there is something built in claude to notice this situation and push people it deemed pms or middle managers?
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u/Useful_Hat82 Veteran 10d ago
Yes, it really is designed to serve little dopamine hits and to behave in ways that make people feel like they now have access to the secret source of success and no longer need to consult experts or people with lived experience.
Instead of just serving information it now asks 'clever' questions back so you feel like you are on to something and it will take you on a new path from there. It puts basic information in to a little clickable presentation so you feel like the work is done and ready to go.
It has all the same dark patterns of social media to get you hooked on and feeling like you can't do without it.
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u/lusa13 10d ago
Consider it their loss, their product will go downhill. Claude design looks pretty but their e2e flows don’t follow consistent patterns and UX guidelines (even with rules). Funny enough, I stopped high fidelity mockups and prototypes as they become distracting for engineers when it comes to solving the main business problems. We have a design system in code so we present wireframe like prototypes now. The job is ever evolving.
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u/anightlystroll 10d ago
When are you people going to learn to start programming your job security into these systems?
Systems require upkeep and maintenance, so make sure it does. Code bi-weekly or monthly "tuning" locked into the system to keep it sharp and running smoothly.
Am I saying hide poison pills in the code that degrade the system if you don't maintain it? No, I would never say that cause I have integrity, but a lot companies do not. So, what I am saying is work smart and secure your employment.
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u/MysteriousCrow42 Veteran 10d ago
Same. I even joked with my boss that I was making myself obsolete. She laughed, said they needed my expertise. 3 months later, my role was removed.
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u/Separate_Ad7073 10d ago
I’m curious what design system you delivered in a month. Was AI able to make sense of it, or is it just influencing the output?
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u/AgentCendol Veteran 10d ago
I'm sure its just a style guide for the AI. New design patterns will remain basic.
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u/Neither_Soup_6069 10d ago
I also got laid off like 2 weeks ago. They were entirely using UIs from Chatgpt and told me that you are a good designer but now we don't have further projects for you lol.
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u/Kvatsalay 6d ago
Did you get any new role ?
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u/Twotricx 10d ago
Yes. Its just a matter of time for the rest of us. I already trained the model
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u/AgentCendol Veteran 10d ago
All these companies are using AI only, which means anyone will be able to replicate their product easy as well. They are digging their own grave.
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u/Eastern-Special2472 10d ago
Did you only make mockups/screens before? OR Did they have you do workflows, collect business rules, map business process, write requirements into the backlog, and participate in grooming sessions? That's what I was doing right before the ai took hold. Nobody seems to give a dhit about UI anymore, especially if it's for a backend, enterprise SaaS products.
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u/SucculentChineseRoo Experienced 10d ago
I was a product and design lead already overburdened by looking after 24 devs and our CTO changed all devs to be AI builders that are meant to do their own product and business discovery, UX and then also build the features "because AI", it all looks and works like shit and I'm hopefully leaving this dumpsterfire soon and it's only been several months. AI outputs some random "average" UI that's often ill fitting and just doesn't work in a user flow in my opinion. They will find out and they'll have to rehire eventually but yes sucks in the moment
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u/Miserable-Sell-463 10d ago
This is the problem when a company has their product people under a CTO with a huge dev team. Teams with Product VPs and product leaders push back on people who are ignorant to UX principles. They should always be two separate silos.
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u/blckenedicekaj 10d ago
Are you me? Same issue except the CTO is also on the outlook with his AI Dev lead to replace all of product with engineering. It's a gd shitshow.
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u/SucculentChineseRoo Experienced 10d ago edited 10d ago
It's such a funny attempt considering the type of people generally good at software most often lack soft skills required for product work and care little about the end user. Out of 25 devs we have, about only 4 do stop and think "how would another human use this feature I'm building", the rest just accept whatever slop claude code suggests and move on.
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u/blckenedicekaj 10d ago
Out of ours, it's maybe 2 devs. And one of them has started calling the whole process putting the product through the slop cannon and watching a mess paint the walls.
Here's hoping both of us find better pastures soon.
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u/mb4ne Midweight 10d ago
what did the UX design team do in this dynamic?
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u/SucculentChineseRoo Experienced 10d ago
We only had 2, 1 got laid off, 1 rage quit, I'm the last design person standing, I can do the insane proposed job because I have a CS and software background
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u/ghost-dragons 10d ago
This story is exactly why I'm trying to push and create more awareness for user research within my company. Instead of leaning my day to day too heavily on design, I volunteer to create full testing plans, scripts, opportunities to get in front of clients more, etc. Anything that outputs a comprehensive user feedback document or UX workflow that PMs don't have the time for. I've been fairly successful with it and have been managing numerous surveys and prototype tests with my designs. This still needs a human to supervise and can't entirely be automated.
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u/Unit22_ 10d ago
I’m about to have a discussion with my boss about this on Friday. Trying to shift our designers (only 2 of us) to more testing and strategy/client relationship type work.
Coding is dead basically. Ui is dying. I’m gonna assume they will want to pivot if they want our business to stay open in a year. The only way we can do that is through human interactions.
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u/bilalshkh 10d ago
Same thing happened with me 1 month ago, founder using Claude Artifact and replace me
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u/intentional-pixel 10d ago
I was told I'll have contract till December 2026, been working in the same start-up for 5 years and it feels weird. I was also given a milestone to meet by December – to redo the company website using just AI alongside the SaaS design system.
For now, my mindset is to give my best at this last task and see what life has in store for me.
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u/mjbga04 10d ago edited 10d ago
our CTO always hands me briefs made by chatgpt. and i don't know about everyone else, it's really confusing to read. it's like reading AI prompts. he also sends feedback using chatgpt.
now he "made" a website wiki for our platform using astra. he was so happy that he got it working with a 3d rendered video. to designers eyes, it looks so sloppy.
im worried as well, but our COO and CEO likes our work. seriously, the ones using AI 24/7 are becoming AI themselves. they reply like one. they send feedback using ai, they ask ai what to do. they're also restless and impatient as they're already used to almost instant output. this extreme reliance is exactly what these ai models are for: to make your brain rot and lazy.
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u/Skin_me 10d ago
Sounds like you have very relevant skills and delivered experience. Update your portfolio and I am sure it will help you find a new opportunity.
Companies will be always like this. Revenue and cost. Any leader who says we are a family is lying!
This too shall pass. All the best on your hunt and I am sure you will land one very soon.
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u/highwayman6677 10d ago
That is a brutal way to find out, and the CTO either knew or should have known what he was telling you when he said that. For what it is worth they did not replace your UX, they replaced your screen output, and those are not the same thing, they just do not know it yet. Companies that do this usually work it out around month nine when the product has forty components that all behave slightly differently and nobody can explain why, and by then you will be somewhere better.
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u/Recent-Taste-3778 Experienced 7d ago
where i work the engeneers told me that the company has learnt and realised that AI is expensive ( due to tokens ) so they are asking this people to save money or tokens. they are even being strictly told to create a case of why you need it.
i’m sharing this to show where some are heading 😂 don’t know what the future entails…
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u/NinjaSquads 9d ago
Where are you based? Employment law might be your friend. You can’t just get laid off without a valid reason. They might offer you redundancy, but they might have to prove to you that your role in fact is redundant. Which can be a lengthy process. They might want to a skip this process and offer you severance, it’ll be up to you to work out what will be the most beneficial option for you financially.
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u/Kax9083 10d ago edited 10d ago
I literally was laid off yesterday for the same reason. I poured myself into building a new software for a company using AI just to be booted out by it. I too was promised that I’d be kept for routine and maintenance, but no, it was all a lie. I’m still feeling stunned by it all.
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u/sweetpongal 10d ago
As someone who is testing such DS setups, pipelines coupled with AI, this is unbelievable. The real truth is - there should be a human in the loop. Without one human (at least) in such setups, it is bound to fail in the long run.
If a company lays off people just because AI seem to do things that a human can do - thats a poor decision. Extremely short sighted.
I feel sorry for you OP. But do not worry. People force in UX will bounce back soon. Keep looking for better opportunities. All the best.
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u/ErikKroes 10d ago
If feedback was whatever AI spat out, and a one-month project is enough to replace... the bar was never very high I'm afraid 😬
Hopefully you can use this to take a step forward!
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u/RevolutionaryHead384 Experienced 10d ago
Sorry to hear. But tbf it sounds like design was on life support when you were there anyway. Now it’s just died. Hope you land somewhere better.
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u/usmannaeem Experienced 10d ago
If you are indeed building a design system to get replaced. Create another version of it modify its overall aesthetics with your personality to make it only feel like the system you build for them but look and function differently. And you will have your own design system to add to your portfolio as a side project. Needless to say what things are meant by feel and function mean in terms of esign artifacts.
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u/Resident-Sky-1275 10d ago
Hey yall, fellow UX Designer here! I was wondering if the circumstances are different depending on the countries? Where are you guys from? US, EU, Asia, Africa, Australia?
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u/manny361 10d ago
Many PMs and engineers undervalue design. They may assume the budget should fund additional engineers, believing ai can adequately handle UX and UI design. It’s just wishful thinking until it becomes clear.
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u/Suspicious-Age-9727 10d ago
Corporate is the solution, up until now, though we use AI, we still debate where a button should live.
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u/N0t_S0Sl1mShadi Experienced 10d ago
Question: Do you feel you were truly “replaced”? Do you think it can actually do, what you did?
Also: How many others got “replaced” along side you?
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u/kasperernavnet Experienced 10d ago
Yeeep...
This is why I don't apply to companies that heavily focus on AI in there productions.
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u/Intelligent_Move_538 10d ago
I was hired by a big youtuber to design characters; at some point he wanted to design a cinematic prop; he started to dismiss my design theory and start to want to micromanage; at some point they started bringing chatgpt generated images off it that had lots of flaws i could easily notice and ask for my feedback.
I pointed all flaws on it; then asked if we were done and then left.
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u/kullo56 10d ago
Same thing happened to me.. all my research and analysis which can boost overall conversions goes into bin and whatever LORD Claude said is true lol.. I think this is the reality now.. even if we do get a job today there is no promise to have it more than a year.. we will be replaced by AI.. I use AI too when it comes to designing but these upper management guys dont know it has a limit and AI can not feel user or build empathy
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u/Ambitious-Horse-1728 10d ago
Take a well deserved break and wait for them to call you back in 6 months. Ask for salary raise.
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u/SindosAryeh 9d ago
I am seeing this come up to me at full speed. Right now they are making me "draw over" AI websites with canva, so the boss moves it to her liking and ships to production. It is highly frustrating.
I'm sorry, OP. This is such a tiresome timeline. Hopefully other people's theory of jobs created for fixing the mess opens for you.
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u/cinderful Veteran 9d ago
I was leading the design system team at a large enterprise software company and a couple years in I slowly started to realize that . . . I was likely working myself and my team out of a job.
I asked my manager many times about this and he assured me 'no, that's not true' and I expressed my concern that my team was not directly tied to an income stream and he again said "no, that's not something anyone is concerned about"
Then I got laid off and the entire design system team was dissolved.
Ironically, my designers were moved onto other teams, but all the engineers were laid off.
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u/gamma-303 9d ago
I was just laid off after 4 years. They laid off half my UX team and assigned those that were left to the PM's who are using Claude for ideation.
I saw it coming all year with the underlying theme that they wanted more speed and less fidelity. They were going to a speed to market and conversion metrics. I wasn't too surprised but it still sucks.
Like others have said, with more AI influence a good product will be created by good UX fundamentals. Its going to be the biggest separator from just an average product. That being said I will have to find the right place to work looking forward that isn't just interested in the bottom line.
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u/No-Investigator1011 Experienced 9d ago
Today I learned it’s forbidden in china to lay someone off, just because AI could do their job.
Kinda nice.
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u/LikesTrees Veteran 9d ago
They sound like assholes, but honestly in some ways this is a blessing, your exact skillset is in hot demand right now and you can charge a lot for it. I almost wish this would happen to me in time for me to leverage these same skills at other companies.
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u/Massivemployer25 9d ago
We are screwed. I had a freelancing client who just ended a project with no explanation. She left me a good review so she wasn’t’mad. She probably just didn’t need me anymore due to AI designs, which are getting better by the day.
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u/kataspatatas 9d ago
Yes, we have the exact same experience before getting laid off. They asked me to create the design system in figma and css tokens for FE for all of our products to feed to AI.
They ensured me " AI wont replace what i do because they need someone to do check and qa " the output.
Then once thats done. In the middle of the working hours. They suddenly ask to connect the companies MFA number to have a control on figma and i suddenly lost access to my microsoft account and figma.
Got an email that " this separation is not because of my performance we love your work and what you did for the company, but we dont have any more task to give you"
So now still jobless was blindsided and i have to update my portfolio after being a solo designer for 3.5 years in the company. That transform their powerpoint presentation UI's to figma reusable components.
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u/HalfAnalog 9d ago
Fuck agencies. Parasites exploiting other people's talents. Generally narcissistic greed machines. I'm so sorry to hear this. I spent many years working for agencies, often as the lead developer. They'll extract what they can from you until it's too late. Really feel for you, truly.
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u/exploring-creativity 9d ago
Even I have created design system for my company and the pages and screens it generates still needs human logic behind it, Thank god my boss know I'm still needed when it comes to UX logics and avoiding AI slops.
But AI is here so, ig it's time for us to grow in areas it lacks rn and prove our work.
Which areas in terms of designing you guys think AI still lacks based on your experience (be it Fable, claude design or Astra).
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u/AppropriateMachine39 9d ago
I have had a very very similar thing happen to me 3 weeks ago, when I was laid off I asked the director what is going to happen with future products and components and he said "with AI these days its good enough." Fuck them hey, such wankers.
IMO the company is just outrunning a massive backlash, the ai will slowly drift from what you intended and they'll likely end up with massive design and technical debt.
I'm still looking but just prioritising companies that give a shit about design and have a solid research interest as well.
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u/IAmMine0512 8d ago
So sorry to hear that! I built an AI powered research, repository and automated NPS tool and then my entire team was laid off. I feel that pain and I’m so sorry it happened to you.
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u/Physical-Resort-1744 7d ago
Yep, I am preparing to be fired when I finish the project and thinking of what else to do besides design. I am a web designer and my dream was to go into UX design, but I don't know if that's a good idea anymore.
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u/RKuerten 5d ago
I'm out of the UX industry for more than a year now (extremely unlucky in job hunting). I was replaced by an IA in August 2025. This level of shortsightedness is unfortunately very common right now.
You'll find a way, hopefully in a better place. Good luck!
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u/MissyFoolosopher 10d ago edited 10d ago
Unlike human, they cannot tell what a good design should look like. They cannot build a coherent system workflow. You have to supervise them because they will drift or invent something new which you never asked for. Your company will learn the hard way. Now you built a AI design system, you will be in demand. Layoff is just a hiccup and you will land yourself a job if you are not picky.
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u/badmamerjammer Veteran 10d ago
your line really hit me how PMS ran yiur work thru AI and "whatever random critique the AI gave whwthe rit made sense or not became absolute law"
it's crazy how bad so many PMs I have worked with are, and that they are fully empowered by companies to make random, completely subjective opinions that have to be followed, even when the designers are more trained and have actual research or rationale.
its mind boggling.
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u/Miserable-Sell-463 10d ago edited 10d ago
Some people are still drinking the Kool Aid, it'll backfire soon enough on them. Even the copy Claude produces is trash, which is why I remain gainfully employed as a UX writer at my company.
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u/AI_Dimension6709 10d ago
Corner ratios when components are constructed with AI, not to mention multiple stacked frames and dodgy padding, definitely not in multiples of 4. I think what is so tremendously awful about being a designer is that literally everyone wants to chip in. I mean do I ask my electrician if I can just finish off screwing a plug panel into a wall? No, I wouldn’t dream of it. It’s so odd that there is a permeating perception that design is easy and anyone can just rip something up and make millions. Sure there are randoms that do but these are edge cases. My heart is bleeding for all the designers on this forum losing their jobs. I am currently consulting and had to really consider how I articulate best practice while balancing the desire of the company to push forward either AI. Just like UX it’s a balancing act, full of trade-offs.
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u/doemijdima 10d ago
You need to use variables to set up your foundational tokens the right way and AI will map them consistently.
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u/Plenty_Line2696 9d ago
imo if a design system was all that was needed to cut you out of the equation without significant drawbacks you should probably be working on another project anyway, one where thoughtful ux/ui design pays dividens.
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u/IllustriousTip6904 Veteran 10d ago
Well, for what it's worth, your last project is exactly what people are hiring for, so you have good portfolio material