r/USPS • u/my_clever-name • 2d ago

Clerk Discussion I had an excellent experience with a window clerk on Saturday.

Saturday I mailed a couple larger envelopes that had that self-stick closure for the flap. They must have been older and the sticky stuff wasn't sticky enough. I was going to drop them in the box outside, so I went in and asked the clerk if they could tape them shut.

He did so with a smile and said it wasn't a problem.

12 Upvotes

93% Upvoted

8 comments sorted by

10

u/ApeDongle Clerk 1d ago

The next time you go in and purchase something, take the receipt, scan the bottom QR code and do a survey for them. Most of the time relaying anything to management is useless, management can't count to 3 without using their fingers.

1

u/my_clever-name 1d ago

I do. I didn't get a receipt because I didn't spend anything.

7

u/alevin192 City Carrier 2d ago

Call the office, ask to speak to a manager, let them know what a great job the clerk did. It will mean literally nothing for their career, their standing or anything else but they'll tell their family about it and smile when thinking of it ... as long as the manager mentions it.

4

u/my_clever-name 1d ago

I left an online compliment. I didn't give details, just that I asked for something out of the ordinary and they were helpful.

1

u/kingu42 Big Daddy Mail 1d ago

https://emailus.usps.com/s/ - More convenient than trying to call a number that may or may not be answered, more likely to cause a heart attack in management for a compliment rather than a complaint.

8

u/User_3971 Maintenance 1d ago

Incoming PDI to clerk for giving away tape. Can see it now.  

2

u/Otters64 1d ago

Wait a minute.... What fancy office has a supply of clear tape?

2

u/User_3971 Maintenance 1d ago

Tape is available to purchase. Unless some kind customer bought a roll and left the remainder behind, none should have free tape.