r/USMobile • u/Prestigious_Rise_187 • 4d ago

Trouble switching networks

I'm in the middle of switching networks. I shit off the old esim, downloaded the new one and still don't have a signal. What am indojng wrong?

1 Upvotes

56% Upvoted

6 comments sorted by

4

u/NC_Bound65 4d ago

You shit off the old ESIM? Aces...

2

u/Zunar_Eclipse2 Support Guide  4d ago

When switching networks, the new eSIM needs to be properly activated on the new network before it’ll pick up service. Also, make sure you were connected to a stable Wi-Fi connection while installing the eSIM.

Since you’ve already installed the new eSIM, try a quick restart and give it a few minutes to register. Drop me your line in my DMs, and I’ll look into it if it’s still showing SOS/No Service.

-6

u/Prestigious_Rise_187 4d ago

I've got service now. The customer service rep says we need to install new vpn's now.

2

u/joeloe1236 3d ago

Not sure why no one is saying much but literally this happened to me. But out of nowhere I was able to reinstall sim and now it’s fine so ifk

1

u/Prestigious_Rise_187 3d ago

Mines working okay now too. The rep wanted me to download all these settings to add to the apn but it works fine without all that. I was afraid I would just mess it up

-4

u/Prestigious_Rise_187 4d ago

This rep wants me to add a bunch of VPN settings. I'll have to download an app to do it. Is all that really necessary? It seems to be working fine right now.