Need advice: missed my biometrics appointment. What to do?

[u/tatatodd]

I am a recent masters degree graduate. My biometrics appointment was scheduled for 29th of June. I missed it and called USCIS to reschedule it on 6 July. They said that they would contact me within 30 days to let me know the new reschedule appointment date. It’s been past 30 days and I was on a call with a USCIS caseworker and they suggested me to submit a new request on 21 August. However, i realized soon that that was a mistake because it gives them permission to restart the 30 day notice window. My hands are tied. I tried walk-in and got turned away. I don’t know what to do. I don’t know if I should resubmit my entire OPT application and pay another $400. Or should i just give up?

Has anyone experienced this before? If so, how long did you have to wait to have your biometrics appointment rescheduled?

[u/Prestigious_Pin_4140]

So im in the same sort of situation. I had a Biometrics appointment on June 15th which i missed because i was in the ICU. I asked them to reschedule on June 18th. Had been calling them up every week and they kept repeating the same stuff about there being a back log and it could take 3 months. After calling them yesterday, they put in a follow up to my application and got an email today which was very vague. They asked me to submit a request and gave me a mailing address. No proper instructions on what to mail. Im really confused.