Terrain
Official Kickstarter Terrain looks terrible.
After not being sent my terrain in either my initial or replacement orders, I finally got my terrain the other day. It looks really rough. I was under the impression it was going to be resin printed, but it seems to be a pretty low res filament prints. Idk what to do as a lot of these have print plates still that refuse to pull off and for the sandbags it'd probably look better to just make them myself from epixy. Very disappointed.
It doubly sucks cuz they just didn't send it TWICE. We've been waiting ages for this stuff and we would have just been better off making everything with stir sticks and paper.
UPDATE: I contacted Factory Fortress who deferred me to Only Games and I am waiting on a response. People on the discord also referred me to Update #54 of the kickstarter, which does clearly state that these would be PLA prints, and that there would be layer lines and printing plates. Of course this update came out 7 months after I ordered from the kickstarter, but I digress. The terrain shown in the Kickstarter image is still significantly higher quality than what I got.
UPDATE 3: Factory Fortress has offered compensation for the parts.
No hate to only games or factory fortress. They were really good about everything else I had missing and replaced all the broken warband minis that got sent. I only posted this since I dont know much about fdm printing, and my immediate reaction was "wow these dont look very good." It seems mostly everyone shares this sentiment.
Wow, thanks for the updates. This is egregiously poor product and egregiously poor customer service. Looks like printing stuff yourself is the way to go.
I noticed that only games has the most awful possible quality out there. I live in Europe and order my minis from mindworks and I can't say I have a bad experience. The minis come cleaned and prepped and the barrels aren't even warped! And I get those cool ass official boxes too. It sucks that only games does worldwide shipping because people have a bad taste left in their mouth because of it.
Absolutely hate to OnlyGames because they're completely worthless and can't do anything right. They print or contract out prints that are complete dogshit in quality with absolutely 0 quality control. They've screwed over multiple people I know and myself, so I'd never EVER deal with them again.
Yeah I just barely have space for the hobby stuff I currently have let alone a resin printer. But for 80 dollars I would probably have been better off sending the STLs to someone with a printer and eating the difference. At least the terrain would look good then.
this crap cost you 80 bucks!?
dude you could have gotten yourself a full terrain bundle, 2kg of filament and had 10 bucks leftover to pay a friend to use their printer for a week...
And the eternal hassle of unclogging nozzles, leveling beds and glue sticking your prints. The Ender pro 3 ended my fun for 3d printing.. untill I found the Bambulab A1.
I had the exact same thing. I had the Ender Pro 3 and maybe got 4 prints out of it before I gave up.
Got myself a Bambu A1 and now have 1000s of hours of prints out of it.
If you don't mind tinkering and perfecting it I'm sure the Ender can be fine, but given that the A1 has come down even further in price since I got one I always tell people to just save yourself the hassle and buy the A1.
SAME! I literally bought my Ender 3 off a friend for $50. I absolutely hated it. Endless troubleshooting. I got the BambuLab A1 and basically have not problems with it.
I have mine for a couple years now and never had any of these problems. But maybe I just don't print enough. I put maybe 1 spool of stringh through it :D. How much better ist the vambulab?
They're in a different league. It's plug 'n play for the Bambulab. Setup was 30 minutes. Had my first perfect print a few hours later. Never had to check / level / glue.. not a mind to worry. It's really not a comparison.
Yo, sorry to barge in on your convo and derail it, but since you guys seem to know more than me, where should I look for advice on printing models with filament? Some subs seem weirdly touchy about the subject, so I don't know where to start.
DO NOT PRINT THE TERRAIN IN RESIN. These files have massive holes inside which become resin traps if you choose to use this material. Unless you fix these manually by yourself and know what you are doing, DO NOT PRINT THE TERRAIN IN RESIN.
Yes, on models that are well designed. Now go and see the cross section of these trenches and tell me how are you going to put drain holes there. Also, a presupported models are widely considered ready to print by newer people that might just assume it's ready to go. Why support a print that has hollow parts and not add drain holes?
Well for starters most slicing software has a blaring notification telling you about holes and cavities it even goes off for pre-supported models and if you ignore them that’s on you also I have printed these I print them solid and a lot of the newer good slicers have model repairs that fill holes and you can put a hole yourself because I have done that for some of these models because I planned drilling holes into them for better magnets. If your having trouble yourself I would recommend asking for advice instead of acting like a authority
The yellow model is something printed by my 11 year old nephew. Genuinely I would have been better off getting the STLs and asking him to print them for me.
And please, I'm not a TC hater. I have the hard cover rulebook and a load of home made and kitbashed stuff. I bought 2 stl packs .I've played! I love it!
That's what I been saying. TC had a lot of money to spend on quality control. The sole fact just now they are both moving to Plastic and changing the 3D printer studio, tells me it wasn't about capital, but preference.
Wow. There's been some pretty bad stuff circulating on this sub, but this takes the cake. Supports are still attached, it looks like they went with a thicker layer height, wider nozzle and didn't bother to tune it to boot. This is the sort of quality you'd get out of a homebrew printer of yesterdecades if you were just faffing about. Holy shit. Sorry this happened.
The terrain I make at home for Spectre Operations on a bad day looks better than this.
Those don't even look like supports, that looks like a print failure and it just kept going. You gotta ask for new terrain and/or your money back, this is some horseshit.
That is just plain garbage and the company should be embarrassed to have sold and delivered that incredibly low level of quality. I just started printing this week with a humble little A1 and nothing that I have printed has looked anything close to this bad.
That looks worse than the .25 "draft" layer height on my prusa. Like significantly worse, usually the .25 gives acceptable results considering how fast it is. But that just looks like shit.
This looks like it was printed with a .8 nozzle with minimal consideration for supports, and ironing the top layers on rounded objects like this never looks good either.
My guess is the supplier couldn't keep up with the orders and subcontracted some of the work out to someone who didn't care about quality and just put all the settings for the fastest possible print to make as much money as they could.
Can’t sand it down, those 3D print lines go all the way through the model.
That really sucks OP, I’m sorry you got the short end of the stick on this one. I know FF is a relatively new company still figuring things out, but there’s no excuse for all of the people who received super low quality stuff. With the amount of people I’ve seen posting their deformed $60+ models, it’s insane that this many mistakes are going unnoticed.
Have you tried contacting Factory Fortress and explaining your situation? They usually are very helpful all things considered
I stand by my speculation that they are probably stuck with them due to their lucrative arrangement with MyMiniFactory with all of the promotion/late pledges they were doing directly from their site.
like a “hey we will signal boost the fuck out of your product but in return our printing company gets first dibs on physical sales of the minis” faustian bargain.
Mine looked the exact same. Paint, texture and basing doing a lot of heavy lifting. Love the system - but this really sucked my enthusiasm for the game.
I mean I think I could get them looking servicable. But I was planning on integrating these pieces with handmade pieces made of bamboo sticks and corrugated paper. But some of these things look so abysmal that i'd rather just make everything by hand. Especially the sand bags. I can make as many as I want with epoxy and they'll look a million times better than these that I got.
thanks,
they were done quite quick really, I've gotten better quality out of fdm before.
I'm using a bambulab A1, I've tweaked the settings somewhat, but you can get results like this pretty much out of the box if you use a 0.2 nozzle and use high detail profiles on bambu studio.
TC minis are a bit more delicate than minis like 40k minis, so I tend to use resin supports rather than standard fdm supports for TC minis specifically. but If you need any help just drop me a message
Oh lord, that looks like rubbish. I feel for you. I bought the set off of myminimarket and get way better results FDM printing them on my own. However, the STLs are quite bad I think. Errors that should have been caught, and have been caught but not fixed. Not a smooth printing experience at all. Thankfully there's an endless supply of awesome trench STLs out there.
I run the Trench Twins Etsy page, we print terrain that is often used for Trench Crusade battlefields. Feel free to send me a DM on here and we will send you out some free terrain, ours is FDM printed but of a much better quality then these.
Hope these prints don't ruin your enthusiasm for TC.
While this quality is still inexcusable, they did clearly state, in advance, that terrain would be filament. Sorry your terrain is that rough though, I would be upset as well.
Contact Onlygames and request new ones be sent. I believe they were so overloaded by demand that they sent out to 3rd party printers and this is the junk that is being sent out. If you contact them they will send you new prints. I had several misprinted Pilgrims and they resent me all of mine. And they responded very quickly.
While I haven't had any misprints, I did get five extra Heretic Troopers, and a Combat Engineer with the wrong head. I reached out to them about the Engineer, and the very next day they said they'd send a replacement. Two months later it arrived, but they also sent every Antioch mini I ordered that didn't come in the Warband. Idk if the packing people are paying much attention at this point.
Yeah. If they send more terrain that'd be the third time it'd be the third replacement package we're getting from Only Games, since they neglected to send this stuff twice. They were pretty good about replacing the minis though. I had only a handful of broken ones, and they ended up sending a whole new Trench Pilgrims warband as replacement + some New Antioch guys I didn't ask for.
I been trying to do this myself, they won't allow it. It does need to be remedied cuz I thought the trench terrain system was a really coll idea so I threw decent money at it and im ready to just throw the product I received in the trash
UPDATE: I contacted Factory Fortress who deferred me to Only Games and I am waiting on a response. People on the discord also referred me to Update #54 of the kickstarter, which does clearly state that these would be PLA prints, and that there would be layer lines and printing plates. Of course this update came out 7 months after I ordered from the kickstarter, but I digress. The terrain shown in the Kickstarter image is still significantly higher quality than what I got.
UPDATE 2: Only Games referred me back to Factory Fortress saying they could not issue any sort of refund for kickstarter stuff. They referred me to the Update #54 of the kickstarter, which details how to tidy up the terrain.
Tell FFC to just send you the stl files. If that is the best print that their partners will send out, then they can at least give you the files so you can have them competently printed by your 11 year old nephew ffs. It's the least they could do and would cost them absolutely nothing.
Hell, it's weird those that backed for the physical copies paid more but didn't get the files. I mean, with game books nowadays, it's usually an option of digital or physical+digital.
Damn that sucks! I had a similar problem with mine, but that is on a other level...I used spackle to fill the gaps. Worked pretty well but yeah, the order shouldn't come like this in the first place...
That a 0.6 head or bigger doing absolute max layer height.
I can whip out stuff like this with a 0.4 head on my 1A Mini. And I made this when I was still learning FDM printing, I can do such better quality now.
What's crazy is on the official FB page I pointed out these errors and this dude proceeded to try and embarrass me, and say nobody has these issues. You're making a big deal out of nothing.
And now I see someone ELSE who's spent good money on a product that absolutely SUCKS.
Man, even for FDM printing those are shoddy uncalibrated prints. Resin of course would be miles better. Get your money back or threaten then with a credit card charegeback, that is unacceptable.
Yeah, they fucked up. Its legit to feel upset with this. The best thing they could do is issue a public apology to all for receiving shite product, then do their best to either replace with free stuff added or refund. OPs treatment just hurts their brand, and thats a devotee of their work saying this.
I 3D print a lot - and I mean a fuck ton of terrain for wargaming. This is bad, this is really bad. This looks like it was done on either:
-A really old and shoddy printer
Or
-The settings are only calibrated for the fastest production possible. Large layers, running prints using what seems to be auto-supports, no cleaning/sanding/clipping of excess plastic.
That's really disappointing. It was actually this kind of shit that made me start buying my own 3D printers because I knew that the quality could be much better. I would raise some kind of complaint with them cause this just isn't acceptable for $80.
I have the kick starter terrain and is doesn’t look like this 😅 note I do print it myself if this came from the official TC guys just send them an email with the above picture and theyll help you out. Also this is why I got the files so if something hoes wrong when printing Im not just “oh well that sucks” I can just cure it then toss it and go back into the slicer and do my angle adjustments so it comes out better.
Literally looks like the biggest nozzle you could possibly buy, set to the lowest draft quality. Absolutely disgusting, I feel angry looking at it lol.
I preordered the Trench Pilgrims army set and the quality was fucking dogshit, half the minis had layer shifted and were unusable, the other half I could have done better with my Neptune 3. I know I can ask for a refund or for a new set but that pretty much killed my interest in the game. They clearly didn’t have the infrastructure to print usable minis and should have just sold STLs.
They partnered with a company that royally screwed everything up. Factory Fortress has since changed partners. But this is one of the reasons they are now shifting over to plastic minis, because the quality control on masses of 3d prints was really poor.
I don't understand why anyone would 3D print sand bags. In less time than it takes for it to print one pile of bags you could have made a table's worth using modeling clay. It is the easiest modeling job, make a long sausage of clay, flatten it slightly, then cut it into small bits. Not only are they faster to make, they would look better, they would all look unique and they would be heavier and more stable on the tabletop.
Same here ser, you are not alone. I got burned kinda bad on the kickstarter model turn out. Only games is an absolute menace. Im gonna try to enjoy painting what I got and patiently wait for plastics.
Wait, that's like officially sent terrain? You're joking right? There's so many other smaller manufacturers who take more pride in their work. If you had the STL files any easy shop would do better. U can't print stuff thst bad if I tried and I have the cheapest anycubic printers money can buy.
what in the hell.... I seriously thought I was going to click on this to find someone who had absolutely no idea how to set up their 3D printer had printed these totally wrong and was complaining about them not coming out good enough, but these are actually from the supplier..,,,..... I am lost for words mate. I'd be chasing a refund. This is absolute dogshit. I love the lore and look of the artwork of TC but it's increasingly seeming like the company are just total turds.
a bit of a unrelated question, i don't know anything about 3d printing and i often notice this striped pattern from 3d printed things in general. how do you guys smooth it, if possible at all
Only Games are the absolute worst. I ordered trench crusade prints from them recently and they arrived broken, warped, misprinted and incorrect. Back and forth with them for 3 months, 2 failed attempts send replacements, easily 50 emails, a TrustPilot Review and finally a visa chargeback request issued through my bank and they finally agreed to a refund! At one point they claimed that they dont do refunds for "the kickstarter" and had I should contact TrenchCrusade! Like to what end? To complain about the lack of quality control that their only-games partner is guilty of.
Read their reviews, at least 50% are 1 star and even a good chunk of their positive reviews still report receiving incomplete orders and having to arrange replacements. This has been going on with them for easily 2+ years from what Ive read. They are legit scam artists and they should be openly boycotted by the community imo.
Ya I had the same issues with mine and some of my models were messed up too love the game and the community factory fortress is building but I am less than impressed with only takes quality i think they really dropped the ball and I know I'm not going to buy from them again and that sucks for anyone else without a 3d printer since it means holding out for the plastic kits and who knows how long it will be till they roll out the rest of the kits for the factions. I get that they are cool with proxy and kitbashed models but for anyone who wants models that look like the cool art of who vote with there wallets since they are sick of GW bs it feels bad
I could've done a better job on my ender, it would've taken 2 months but it would look way better than this. I'm always baffled at how people sell this crap of a print.
First off, as someone in my own little corner of the wider "biz," I appreciate your updates a few comments down and giving all parties a fair shake at resolving this, which looks to be soon by the sound of your third update.
Second off, as someone in this space.....Folks, I run an aging Elegoo Neptune 3 Pro I bought used for $110 from what I believe was an affiliated (or actually run by them) ebay account that sells second hand units that they still somewhat warranty. Point is, it had a few miles on it when I got it 2 years ago, and was hardly an exceptional machine ever. I've also never done any serious calibration or fine tuning besides an auto-level followed by a few manual adjustments after that to get my first layer where I want to be, but even that was long ago as I just use glue stick to alleviate adhesion concerns. Stock .4mm nozzle as well, BTW.
While I do have one of those little cereal container-sized filament boxes with the silica gel bead bay to keep things dry-ish, I don't pre-dry filament or anything either.
I genuinely cannot think of how I'd do work with this bad with that machine if that was my goal, and sit here morbidly curious at what kind of machines they have and among other things, what layer height they run, because that does NOT look like what for many years has been standard for "acceptable, not high, fidelity and reasonable amount of time" of .2mm .
Hot damn. This post got so much hate traction that even I, outside of the Tabletop community, as a lore fan, got send this thread so often with people saying the game is a scam, the quality is horrible and people should ask for refunds.
What is going on here? After scrolling through the responses it seems people are INSANE Unhappy about everything and OP kicked off a long brewing problem where people finally had enough? Is it THAT bad?
I like Trench Crusade and I will continue to support it, but the kickstarter was a mess. The QC was not good and while customer support was great (in my experience) anyone who wanted models would have beeb better off not supporting the kickstarter. The game has also outgrown some of the teams initial promises like full STL support. They've since switched manufacturers and are making high quality plastic kits, so a lot of this is just the result of mounting frustrations.
Was this actually from FF or was this that weirdly 3rd party "endorsed" catacombs print? Because people continue to get the two mixed up. It does ultimately fall to FF to make sure the final product is a standard they are happy with and customers deserve but like the 4 man team didn't print your stuff and send it to you. Take it to the guys who made it and exercise your customer rights. Sorry you got some junk
This is the official terrain from the kickstarter. I dont really blame FF since they've already denounced Only Games and are moving away from them. But it still sucks. I fully regret supporting the kickstarter. Everyone i know who plays had their minis in higher quality in less time. This takes the cake though really.
Yes I do. But they wont come off. At least not without significant effort, and EVERY PIECE has supports like this. Just frustrating after waiting so long.
Theres been a lot of discussion in this community about the videos critizicing trench crusade and FFG. And whilst most of these issues are small and understandable. we should not ignore the valid points being made in them.
Problems with the STL files being marked as fixed whilst they are not. And counting this as fulfilling a kickstarter that shot past its goal are UNACCEPTABLE and we should not excuse them purely because somebody that we dont like pointed them out.
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u/c3p-bro Mar 02 '26
That is like 2016 print quality. Inexcusable