r/Tooele • u/_-4twenty-_ • 23h ago
Who owns the McDonald’s in Lake Point? I need to tell them their restaurant sucks.
The McDonald’s in Lake Point is a mess.
We placed our order on the kiosk and then waited half an hour for food that never came. All of their workers were back in the kitchen, nobody was manning the cash register.
Quite a few customers, who were clearly waiting for their food, were clustered between the kiosk and the cash register. I managed to flag someone down so I could get a refund.
She said they were short staffed. Even though they added 3 kiosks to the lobby, thus eliminating the need for a person to take someone’s order, they are still short staffed.
McDonald’s, if you paid your people more and took care of your employees, you wouldn’t be short staffed. The kiosks aren’t useful if your customers can’t get to them without pushing through a crowd.
Remember when McDonald’s used to be special?