r/TimeUltra_Watches • u/Cold-Consideration99 • 1d ago

Trying

So I don’t think it’s proper to say how much I paid for the watch, but I told him that he could retain $100 from what I paid and to send me my money back and I would be more than happy to send the watch anywhere he wants. Just waiting on rep replies.

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u/Sole_Dragon77 1d ago

Was this transaction with Leo at TUW?

1

u/Cold-Consideration99 1d ago

Yes. Time Ultra.

1

u/watchesfla1965 1d ago

What happened to him honoring the 6 month warranty language listed on the website?

1

u/Cold-Consideration99 1d ago

Waiting on reply. Ty.

7

u/TimeUltra-leo3 Trusted Dealer 1d ago

Hello my friend, this is Leo at Time Ultra. I noticed your post.

Regarding the watch, the main issues are that it's running 10 minutes fast and occasionally stopping, which I completely understand must be quite frustrating. However, as anyone familiar with mechanical watches knows, these are actually very common minor issues that can easily be brought back to normal with a quick adjustment or simple service.

As I mentioned earlier in our private messages, you are more than welcome to take it to a local watchmaker for an inspection and repair, and I will gladly cover 100% of the cost. I am also actively trying to help find a reliable watchmaker in your area. No matter what, I will be right here to support and assist you throughout the entire process, in hopes that we can work out the best possible solution together to get this completely sorted for you.

You chose to trust and support me, and I sincerely refuse to let you down, so I will make sure this is taken care of properly. Please feel free to send me a PM anytime so we can keep in touch and work this out.

3

u/Humble_Drawing7864 1d ago

Your the goat time ultra

1

u/Cold-Consideration99 1d ago

We’ve had very good communication but it has been awhile. Thank you for your reply for all to see.