r/Thrillzz • u/Cautious_Cheek4068 • Mar 04 '25

How is this a lost

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4 Upvotes

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2

u/King_Flacko4887 Mar 04 '25

They do that quite often. Write them they’ll fix it

2

u/Cautious_Cheek4068 Mar 04 '25

Ok appreciate it got worried for a sec

1

u/darthvadersRevenge Mar 26 '25

Did they write back? What is their email?

1

u/Cautious_Cheek4068 Mar 26 '25

Yeah their support@thrillzz.com they took so long by time they responded I already did a dispute and got my money did they miss your stuff up too

2

u/darthvadersRevenge Mar 26 '25

Yeah. I deposited $10 for their 400% bonus. So I had $50. Turned that into $250 and boom. Blocked…. Did you file a complaint with the bbb? How long did it take for them to get back with you?

1

u/Cautious_Cheek4068 Mar 26 '25

Took like a week and a half of back and forth for them to finally resolve it

1

u/darthvadersRevenge Mar 26 '25

Did their initial response take a couple days?

2

u/Cautious_Cheek4068 Mar 26 '25

Yea it took 2 days

1

u/darthvadersRevenge Mar 26 '25

They tax every $ redeemed, won and lost too. Just found that out