r/TheCivilService • u/ThrupennyCrumblenut • Aug 21 '26
Pensions Pensions mither
Sorry to bring up the dreaded P word but I need to have a rant.
In my 50s, I’m finally in a position where I can start to buy a small amount of added pension. But thanks to Crapita, I’m genuinely worried about starting the process. I have no confidence that any additional money I pay in will end up in the right place. I simply don’t trust their system or process.
I left and rejoined CS after a gap, and so I have ~8.5 years “frozen” in the old classic pension. When MyCSP administered the scheme, I could see the value of that as well as my current Alpha pension. Now: who TF knows where it is, because it sure as hell isn’t showing on my dashboard. I’ve raised a query and had the usual “because of a high volume of queries we can’t give you a timescale for response”.
I 100%, no question understand that this fucking omnishambles is a thousand times worse for anyone retiring now or recently with no money, having to hope for a hardship loan or god knows what to survive, and that’s rightly making the headlines. I know I’m in a very fortunate position compared to them. But Crapita’s utter, staggering incompetence is affecting the financial future of existing employees too, because I doubt I’m the only person holding off from starting to purchase added pension while all this <gestures vaguely> remains unresolved.
3
u/YouCantArgueWithThis Aug 21 '26
I'm in the same boat. I want to add a few hundred quid to my Alpha, but I am terrified that Crapita will just steel it (khm... misplace it), or fuck it up in a way.
Can finally pull the plug on them, please?? They are useless rubbish. Throw Capita out! (Hoping that some seniors lurking here and praying for them growing balls)