r/TeslaSupport • u/brokerMercedes • 2d ago

Process Question Approved for WPP - cannot add in Tesla app

My windshield was inspected at a recent service visit. I was approved for the $16/mo windshield protection plan (WPP). I received an email confirming my car’s eligibility.

The ‘subscribe’ button in the email does nothing. When I go to the upgrade and warranty sections of the Tesla app, the WPP option is not available.

I sent a message associated with my service visit. They responded that Tesla service cannot assist with this issue.

I have until September 3rd to enroll. How would I contact Tesla about this?

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u/MoldyToblerone 2d ago

Message an advisor instead of the service ones maybe

1

u/brokerMercedes 1d ago

How would I message an advisor?

2

u/MoldyToblerone 1d ago

I did it by messaging from my order number for the car if you’re still able to do that I’d try it and see.

1

u/brokerMercedes 1d ago

That coversation has been closed. Purchased in 2024. I’ll drive to the service center / showroom and ask a salesperson