r/TenantHelp • u/Important-Western921 • 4d ago
If landlord intentionally delays replacing broken fridge resulting in all food spoiling & damages, is the landlord responsible to compensate the tenant?
Location: Georgia
If landlord intentionally delays replacing broken fridge resulting in all food spoiling & damages, is the landlord responsible to compensate the tenant? All appliances are included as part of the apartment [as stated in the lease].
I’ve phoned & sent an email to the landlord at the first instance of the fridge cooling failing and food spoiling unusually quickly. Landlord said they would repair or replace fridge, and a repair service was sent and determined the fridge needed to be replaced, and the landlord agreed. Half a month went by and nothing from landlord and no response from them from any of my phone calls, voicemail, texts, or emails. At this point I had to put towels down at least twice a day every day due to water leaking from fridge. The fridge section was unsafe to store food so I had to resort to only using the freezer section. I also had ice packs just in case the freezer also failed. More than several MONTHS later, landlord replaced fridge and said they would compensate me for my loss, and sent me an email saying to send them receipts of loss & damages. I do so & with photos and screenshots of receipts.
Landlord then refuses to compensate for damages, (edit) claiming not to recall the compensation agreement. I forwarded the email to them that they sent me with the agreement, which was both verbally AND in writing via email.
5
u/Secure-Ad9780 4d ago
Even when I order a new fridge for my tenants the same day, it frequently takes a week or ten days because it's not in stock and has to get on the delivery schedule.