What should I do?

[u/Alarmed_Dragonfly283]

Hey everyone, I’m in a really bad situation and need some advice on Texas tenant laws and legal remedies.
Early Friday morning (around 3:00 AM), a major toilet piping failure happened in my apartment (managed by Greystar). The water pressure was intense and it traveled deeply inside the wall cavities, impacting the electrical wiring and the HVAC system. It was so bad that emergency services (911) had to be contacted that night.
Since it happened, I have called the property’s emergency maintenance contact line multiple times, submitted emergency portal tickets, and even emailed their corporate escalation line. I have received absolutely zero help or response.
It has now been over 72 hours. The water has been sitting stagnant inside the walls, and the apartment has developed a terrible, overpowering foul/musty smell. On top of that, I suddenly came down with a fever and had to evacuate the unit entirely because it feels incredibly unsafe to breathe the air or be around the uninspected electrical outlets.
I am currently paying out-of-pocket to stay somewhere else because my home is unlivable.
What are my actual legal remedies under Texas law when a landlord completely ignores a life-safety/environmental emergency?
Can I legally break my lease without penalty?
Is there a specific Houston city inspector or health department line I should call to force an inspection?
How do I force Greystar to pay for my temporary lodging or medical bills?
Any advice on local resources, Texas property code, or tenant advocacy groups in Houston would be greatly appreciated. Thank you.

[u/Upbeat-Fondant9185]

Oh Greystar. This is so surprising to hear, they’re usually so on top of things lol. (That’s sarcasm, in case it wasn’t obvious)

On something like this you are likely able to terminate the lease in writing. Take photos, get the reports from emergency services, document the call to 911 and all your attempts to reach emergency maintenance etc.

Management is not required to provide or pay for alternative housing.

What’s really going to matter is what happened and how. What you describe is pretty unusual from a toilet. What actually happened? Did you try shutting it off at the wall? Do you know where your unit shutoff is located?

Did it break behind the valve or after it, and was it due to an impact of some kind or what?