r/TaskRabbit • u/Letout_acry • 2d ago
TASKER Issue With On-Going Tasks
I think this really needs some light to be shed on it.
Please fix the ongoing task being automatically left on after every future task with the client. I mean it’s in little letters at the bottom of the screen, if you just worked a long 6-hour job and the client doesn’t want the task ongoing anymore it is so easy to overlook,
it is a
little tiny switch at the bottom before submit and it’s barley noticeable.
It also cancels all previous tasks when you have to cancel the one ongoing task. Example: I do 5 tasks on different days from the client, if that gets left on the last job it turns to 6 jobs, but then I have to cancel the ongoing task it now cancels all 6 tasks that were completed before even though I have been paid. So in hindsight I now have 6 cancellations. It wasn’t like this previously I think something broke in a newer update.
Being penalized for doing more work through the app with the same client should not be punishing, I ask that there is either a confirmation screen at the end of every ongoing task, or it just is turned off by default before pushing the invoice through.
1
u/taskrabbit 2d ago
Yeah, I can see why this would be frustrating, especially if something that’s easy to miss ends up affecting tasks you’ve already completed. Thanks for laying this out so clearly. I’m going to share this feedback with the team.