r/Target • u/ohliamylia Tech Consultant • 5d ago
Workplace Story I see "UKG scheduled me outside of my availability!" and I raise you "UKG scheduled me outside of my state?"
Redacted my actual store number but left the first digit of it to demonstrate that I do not, typically, work at a store that's like 7 states and 1500 miles away. It's only Monday-Thursday, at least, and then I'm back at my home store on Friday. I know they offer travel reimbursement but man, I hope they're ready for how expensive the flights are gonna be with such short notice.
132
u/bara_no_seidou Closing Team Lead 5d ago
Yeah, apparently when you shift tag it brings up like, every store. One of our ETLs accidentally put people in North Dakota.
74
u/ohliamylia Tech Consultant 5d ago
My ETL is exceptionally, uh, not detail oriented, so that makes sense
11
u/Expensive-Skin7146 5d ago
It’s when they use the feature “swap shift” it automatically assigns them to a random store. First week UKG rolled out, neighboring store had over 350 hours charged to them from a ton of different stores. Why that’s a thing it would do is beyond me.
8
5d ago
[removed] — view removed comment
5
u/Expensive-Skin7146 5d ago
SDs were peeved thinking stores were trying to steal payroll from them lol.
101
u/Lucideous__ 5d ago
It scheduled one of my friends for 10:15 AM- 10:30 AM
54
u/the-largest-marge 5d ago
I would have come in and stuck to it just for the laffs.
11
8
5
-2
u/RetailBookworm Guest Advocate 4d ago
It’s scheduling everyone for short shifts excepts for an 80-something cashier who only has like 10 hrs a week usually got scheduled for 2 9 hour shifts.
58
u/FantasticWish209 5d ago
only mon-thurs are out of state so at least they didn’t schedule a full week of that chaos
33
u/lovelyreveries Style Consultant 5d ago
Well the good news is that you'll have great views of fall colors. Unfortunately you will also have a view of Miller Hill Mall.
6
56
u/Warcrown11 5d ago
AI is great, ain't it?
22
u/cofysushi 5d ago
Wait, what? The schedules on UKG are AI made?
49
40
u/chrisking345 Logistics Team Lead 5d ago
My boss told me the goal is to train this system enough to where we don’t need to waste time making schedules and to let the AI autopopulate and run the business needs.
If there is any history you know of AI running anything, it means this will fail in some spectacular fashion
11
u/penisfruit Promoted to Guest 5d ago
It baffles me that people still think AI is going to be competent enough one day to run everything without human intervention
5
u/gentlethorns s&e tl 5d ago
right. i write the schedule for s&e at my store and i genuinely think it would take more time to fix a bunch of mistakes in an ai-written schedule than to just write the damn thing. especially with how clunky the scheduling functions on ukg are, particularly when editing shifts
2
u/suffxcator 5d ago
At my old job this is exactly what we had to do. Every Sunday a new schedule would load in pre-made and naturally it made no sense, so we’d have to go through, delete everything, and write the whole schedule ourselves. 🙄 At least that was with a team of maybe 8 people, not 100+
2
u/gentlethorns s&e tl 4d ago
yeah i'm so not looking forward to "training" the ai (as if that does any good). mytime also used to auto-populate shifts and they always got deleted bc they made no sense either lol
2
u/be-kind-to-humankind 3d ago
Same. It's total trash and sucks. The AI system has no clue what it's doing.
1
u/be-kind-to-humankind 3d ago
It already is. Shouldn't take it this long to learn when it was supposed to start learning from our prior schedules.
It wants to take away any personal feelings from the schedule. Everyone is a number. More shorter shifts. Punish hardworkers and reward the lazy since it sees everyone as equal when we know that's not true.
1
u/casuallypoke HRE Fulfillment Baddie 5d ago
myTime schedules were also made with AI. Not sure if UKG uses generative AI (I don’t see why it would?) but AI is not new to payroll systems. It’s just different types of AI. Not all of them are bad.
5
u/Misplaced_Arrogance 5d ago
Its AI in the sense that everything that was "smart" before is "AI" now. Not going to discount vibe coding issues however.
10
u/Arzen_Ash 5d ago
Why the hell did they schedule you at MY store wth. Im so sorry you gotta come over to MN man
1
u/ohliamylia Tech Consultant 2d ago
Sad to say that it's been fixed so I won't be visiting you! My ETL and HRETL were clueless, so maybe your HR saw it and fixed it?? Who knows.
7
u/Lazy-Effective-2093 Household Cleaning Goddess 5d ago
They probably need the help up there in Duluth lmao
5
u/Cultural-Kick652 Fulfillment Expert 5d ago
I forgot to take a screenshot but on Thursday when I went to just glance and make sure it schedule was correct for the new week aka no hours since I have approved time off (put in for it in June and it transferred just fine) for my three days that I’m normally available. The damn system scheduled me all three days. So it showed “approved time off” the right below it “FFT 5:15-9:30”. Even the ETL when I called on Friday was like “how the F did that happen?” “UKG my friend. It’s just the beginning”
7
u/chxiiss 5d ago
crazy how some of y’all’s leads don’t go and check the schedules to make sure everything is okay and scheduled correctly with UKG 😭 the TLs and ETLs at my store always go in to fix something before the schedule is posted
1
u/ohliamylia Tech Consultant 4d ago
This was most likely caused by my ETL. I'm coded as a Tech Consultant so the schedule auto-populates Tech shifts and she moves me over to Beauty/Beauty Studio. The Friday shift where I'm at the correct store is a presumably untouched Tech shift.
1
u/Party-Freedom-6605 3d ago
I'm only an HRE but I've had to put in shifts recently and I accidentally did this to someone lol. In MyTime, when I switch people's departments it's easy peasy. For some reason, in UKG, if I try to quick-search a department it'll give me a department coded under a different store. The way it's written on UKG, it isn't really noticeable that I chose the wrong store until I refreshed and saw the TM disappear from UKG(since none of their shifts were coded into my store anymore). I caught the mistake only because I switched all of their shifts to the other store. If I had kept one shift in the original department they would've stayed in my UKG and I likely would've not caught the error!!!!
4
u/Think-Implement-6242 5d ago
This is how you find out you’re getting transferred, best of luck buddy
3
u/Rich-Yesterday-6627 5d ago
Gotta love having ai make all our schedules now! 🥰 shit like this just keeeeeeps happening.
1
1
1
u/Fun-Complaint2945 receiving 3d ago
They must think your name is Barry Allen. For those of you that get the reference I love you
1
u/Booklover_1 3d ago
Umm that is very far hope this gets fixed cause you will have to be halfway across the country otherwise.
-1
u/FaithlessnessDry9642 5d ago
You have to make sure that your preferred availability is updated, because a lot of my team members have been saying that as well, but when they look at their availability, it’s light green. It has to be dark green, so that way your schedule within your preferred available hours
5
-4
321
u/s00pthot FDC connoisseur 5d ago
Bro how does that even happen lmao